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Rory Sprouse -

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  1. payment plan custom time

    1 vote

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    0 comments  ·  Desktop App » Payments  ·  Admin →
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    Rory Sprouse - shared this idea  · 

  2. fuse

    1 vote

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    0 comments  ·  Digital Forms (Web app) » Writebacks (Sync)  ·  Admin →
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    Rory Sprouse - shared this idea  · 

  3. Make CSV contacts editable/deletable

    76 votes

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    61 comments  ·  Desktop App » Contacts / Patients  ·  Admin →
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    Rory Sprouse - commented  · 

    I import users from a .csv file. There is what I thought was a bug that if you go to a patient record, and attempt to update anything in the record a "Failed to update custom contact" error happens. I was informed by Frida that I am observing the expected behavior and in fact you shouldn't be able to update a contact in the software if it is imported from a .csv. But a custom contact that should be possible.

    That makes zero sense as an end user. First there is an edit contact button, and second it would make sense that updating a record is basic functionality. Sending an update query back to a DB or data file should not be that difficult, although I didn't write the code so I very well could be mistaken.

    My enhancement request is that if I have an update contact button, the functionality should allow for the listed information to be able to be updated.

    Here is a little video I made to recreate what I incorrectly thought was a (very annoying to my practice as we run into wanting an update multiple times weekly) bug.

    https://www.dropbox.com/t/UX3TI054l5mS9mPe

    Thanks for listening,
    Rory

    Rory Sprouse - supported this idea  · 

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