Corey Brown

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    19 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →

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    Corey Brown commented  · 

    Having an issue with auto confirming patients that have multiple appts on the same day (back to back). It's confirming only the later appointment or both appointments instead of just one for the start time. It's very confusing for patients when they receive multiple different texts. Example would be Melissa Sweigart for May 3rd and May 10th. It confirmed her for the latest appt only and not for the one before it. I chatted in and the agent told me to fill this out. Thank you.

    Corey Brown supported this idea  · 

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