Anonymous

My feedback

  1. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Under Review  ·  1 comment  ·  Desktop App » Phones  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    An error occurred while saving the comment
    Anonymous commented  · 

    This has been a real challenge since switching over to the new Yealink phones. Intra-office calls between employees were handled by a phone-based intercom. One would push a button on one's phone to contact someone at another station in the office and a beeping would sound on the recipient's phone. The beep was easily identified as an intra-office communication, completely different than the sound (ring) the phone would make for an incoming call. Looking at the screen to see who's calling was unnecessary - it was one co-worker calling another.
    With the Weave system, calling another phone in the office is easy enough with the 3 digit #, BUT on the receiving end it sounds identical to an incoming call, and unless you look at the phone's screen, you can't tell the difference. This comes into play for me in the exam rooms and my back office. I don't need the constant distraction of rings from incoming calls in my exam rooms or my back office - my front desk people handle those. However, notification by my employees during patient exams is important.
    So, what is needed is a separation of incoming call notification and intra-office calls, if at all possible.

    Anonymous supported this idea  · 

Feedback and Knowledge Base