For about two months our drag and drop contact feature was not working. I had to enter in over 150 patients individually. Now that it works they were assigned an ID and it created a new contact, so now they're all doubled up in our system. After reaching out I found out that there is not an easier way to delete these doubles other than manually going in one by one. It would be nice to find a way to delete duplicate entries.
For about two months our drag and drop contact feature was not working. I had to enter in over 150 patients individually. Now that it works they were assigned an ID and it created a new contact, so now they're all doubled up in our system. After reaching out I found out that there is not an easier way to delete these doubles other than manually going in one by one. It would be nice to find a way to delete duplicate entries.