Do NOT send messages to any number except cell phone!
The update where Weave will now attempt to text every phone number we have listed in our patient management system is absolutely HORRIBLE! Over the years, we have been informed of and honored out patient's privacy requests by moving their cell phone to the "Other" field (we have Dentrix) and now they are going to be receiving texts. This is the worst update you guys have ever put into place. The patients who don't want us texting them are usually rude to begin with so now this is going to cause a lot of upset. The real kicker is that when I went to manually opt a couple patients out of text communication this morning, IT SENDS THEM A TEXT LETTING THEM KNOW!!!! Literally absurd.
3
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Shay Vander Vliet
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