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  1. Team Chat - Actionable- Patient Tag

    I love the actionable option through messaging. It is nice to see that someone has read it, but also knowing it hasn't been completed yet. I would LOVE to have that option also under team chat, because sometimes a task is given and can get lost in the whole chat. I also, can support the message on Patients being tagged in team chat as well. It would be even great if you could click on the patient tag and have their info pop up from the team chat conversation.

    2 votes

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  2. Notification Sounds for Incoming Team Chat Messages

    Can you implement audio alert when there is a new message?

    2 votes

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    Request Received  ·  1 comment  ·  Chat  ·  Admin →
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  3. Dismiss vs Ignore Chat Options

    Add a 3rd option to dismiss messages you've read without opening to view. Would be useful for the quick yes/no answers.

    2 votes

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  4. In the team chat, it would be great if there was a way to flag or mark messages to show the rest of the team that another team member has it

    In team chat, in would be great if there was a way to indicate that someone else is taking care of a particular message, such as, marking or flagging that particular message.

    2 votes

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  5. Integrate Facebook Messenger Messages Into Chat App

    It would be great if you could integrate Facebook Messenger messages into the chat feature of your app. This way we could monitor just one place for all incoming messages. I thought that was already a feature, so I was way bummed when I found out it wasn't.

    2 votes

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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!  We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.  Again, thank you for taking the time to help us make our products better.  If you need help with any issues immediately, I would recommend reaching out to our support team at:  www.weavehelp.com.  Thank you, and we look forward to working with you in the future.  -Your Friends at Weave.

  6. Share Fax in Team Chat

    tag a fax to our team group chat so our group can start work on that asap. if i save to folder it tends to create more work cause they will forget to even open that folder.

    2 votes

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    To facilitate efficient collaboration, you will be able to share with your team virtually anything you receive in Weave -- be it messages, fax, forms, payments or reviews. This feature is currently slated for development during the first half of 2024. Please continue to share your valuable feedback in the meantime. Thank you!

  7. Delete Employee Chats not created by you

    It would super helpful as an ADMIN to be able to delete chats that you did not create and a way that you can remove rights to create new chats for employees. We have some employees chatting negative things about other employees and as Office Manager no way to stop it. Thanks!

    2 votes

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  8. notifications apple watch broken

    This week the notifications on my apple phone and watch are no longer showing up. Notifications are all turned on in settings. For the last year it worked fine. Please fix this I use the watch notifications all the time.

    2 votes

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  9. Team Chat: Multiple Chat Windows

    I think it would be helpful if there was an option to have multiple windows open at a time. For example, I'd like to be able to keep my team chat open while also having a client conversation in a separate window, rather than having to switch back and forth within the desktop app.

    2 votes

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  10. "Pin" messages in chat

    It would be nice to be able to "pin" an important announcement in a chat. For example, we have an "All staff chat" and send updates on it, would be nice to not have to scroll to find it and it just stays at the top.

    1 vote

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  11. Viewing which team members "reacted" to a chat message

    Right now, you can only view how many people reacted to your message and which emojis were used to react to the message... it would be nice to see specifically WHICH team members reacted to your message.

    1 vote

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  12. impromed and weave integration - weave should not read emergency contacts as client phone numbers for text/call purposes

    impromed and weave integration - weave should not read emergency contacts as client phone numbers for text/call purposes as this may cross over into other files. This is an actual thing that has happened see case 415881, causing our staff to not recognize what client they were talking to.

    1 vote

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  13. Different notification sounds on desktop

    I would like to have a different notification sound between a group chat message and a private message on the desktop app. It use to be like that but it changed.

    1 vote

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  14. Mute/Hide Group Chat

    Mute or hide a specific group chat. With current hide option, the messages still come through and create notifications. Only other option is to mute all notifications, but that isn't feasible.

    1 vote

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  15. Weaveneeds to import the chat info. from the texts into the commlog/chart automatically.. this extra step to go select each is awful!

    Weave needs to import the chat convo/info. from the texts into the commlog/chart automatically.. this extra step to go select each is awful and way too clunky and cumbersome for the ease of this app. It leaves o too many opportunities open for missed info and missed records.

    1 vote

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  16. AI Chat bot integration

    I recently starting working with marketing company that helps you with google SEO, and they have a AI chatbot that is basically powered by google, which I think would be an incredible integration for weave, specially for after hours, it seems pretty simple and straight forward to use.

    1 vote

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  17. Team Chat: Edit Delete On Mobile App

    The ability to edit and delete messages on the mobile app similar to the desktop app.

    1 vote

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  18. Email add

    Email added to patient contact list.

    1 vote

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  19. See users that are logged in

    It would be a lot more efficient if we could send messages to users that are logged in. I have 50 co-workers across 2 locations and being able to see who is logged in with be awesome!

    1 vote

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  20. Weave chat should not disconnect when searching help pages

    Support chat always disconnects if I try using Weave help in the background. Please fix!

    1 vote

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