Weave Mobile App (iOS & Android)
This is a forum for sharing ideas for a new feature or improvement that you want to see on the Weave Mobile App. Other customers like you will vote on your idea if they also feel that it's needed. This will help our product team prioritize the upcoming features or improvements. We appreciate your valuable feedback.
If you are facing any issue with the mobile app that needs immediate attention, please send a separate email to mobile-feedback [at] getweave [dot] com. Please describe the issue along with screenshots so that we can look into it.
Thank you!
9 results found
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Mobile App Ringtone Changes
It would be great if there was a way for us to change the ringtone on our Weave mobile devices so that we could differentiate between work calls and personal calls on our devices without having to look at the phone.
5 votesWe hope you're well. We wanted to check in regarding feature of having ability to change ringtone for Weave App you previously requested. Are you still in need of this functionality, or have your requirements changed? Your feedback helps us ensure we're meeting your needs effectively.
Thank you for your continued support.
Regards,
Shrini
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Implement park/hold slots in mobile app (iOS & Android)
It would be really useful if during situations such as major weather events that users of the mobile app could transfer calls to park/hold slots like they can on the physical Yealink phones instead of just using a personal hold. This would make it easier to keep track of calls during periods of high call volume and would allow other mobile app users to answer calls that have been on hold for a while.
4 votes -
Add audible indicator for incoming calls when already on a call (iOS & Android)
When someone using the Weave mobile app is currently on a call, there doesn't seem to be any sort of audible notification of an incoming call, meaning that you have to be actively looking at your phone's screen to know that there is another caller on the line. Through using the Yealink phones provided by Weave, anytime someone calls while you're already on a call results in a periodic "beep beep" sound.
If this functionality could be implemented in the mobile app for both iOS & Android, I'm sure it would make the app just that tiny bit more useful…
4 votes -
3 votes
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Call forwarding caller ID
For offices that aren't open every day, it would be great to be able to use a personal device to answer office calls. In order to do that effectively, the app would need to identify when calls have been forwarded from the office. This would allow users to differentiate between personal calls and business calls and adjust how they answer.
3 votes -
Enable audio playback on ear buds
Weave audio phone playback cannot play on ear buds. Every other app on my iPhone can play back on my ear buds. However, Weave cannot do this.
1 vote -
Conference call on mobile app
Please add the ability to conference call when using the Weave mobile app.
1 vote -
Weave Phone Softphone Integration
Dear Weave Phone Team,
I hope this message finds you well. As a business owner and manager, it is crucial for me to supervise and collaborate effectively with my employees, especially those using the softphone feature while working from home.
We have encountered significant issues with the current integration of the softphones. They do not connect properly with our phones, the online portal, or even other softphones, leading to a lack of visibility. This disrupts our workflow as employees cannot forward calls successfully or see if co-workers are on calls, impacting our customer service.
It would be amazing if your…
1 vote -
Forward department incoming calls to mobile app
We should be able to forward incoming calls to a Mobile App. Right now you can forward to a Device - why not a Mobile App?
1 vote
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