Dear Weave Phone Team,

I hope this message finds you well. As a business owner and manager, it is crucial for me to supervise and collaborate effectively with my employees, especially those using the softphone feature while working from home.

We have encountered significant issues with the current integration of the softphones. They do not connect properly with our phones, the online portal, or even other softphones, leading to a lack of visibility. This disrupts our workflow as employees cannot forward calls successfully or see if co-workers are on calls, impacting our customer service.

It would be amazing if your system could integrate softphones with local phones or create a way for the online software to provide full visibility of softphone activities. This would facilitate seamless and efficient collaboration.

Please feel free to call me if you would like more feedback or context. I would prefer not to switch companies at this stage of my business.

Thank you for listening.