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New Weave App

32 results found

  1. Email notification for payment blocks

    I would like to suggest a reset button/way for the email address that receives payments. Ours has had to be reset 3 times in the last month or so. I have to call the payment issue number and am on hold for a while and then have to explain myself to the person on the other end. It is always the SAME issue. If there was a way to just reset it on our end, that would save SO MUCH TIME!! Or better yet, a solution to the issue. ;0)

    1 vote

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  2. Email notification for payment blocks

    I would like to suggest a reset button/way for the email address that receives payments. Ours has had to be reset 3 times in the last month or so. I have to call the payment issue number and am on hold for a while and then have to explain myself to the person on the other end. It is always the SAME issue. If there was a way to just reset it on our end, that would save SO MUCH TIME!! Or better yet, a solution to the issue. ;0)

    1 vote

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  3. Ability to change form order

    It would be very helpful to be able to organize the forms by importance to our practice and ones that are sent the most. Currently, the Patient Registration is halfway down the list of forms when it should be at the top since it would be sent very frequently.

    1 vote

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  4. Save filter options in voicemails

    If we have all voicemails public in our clinic, it would be nice to save the filter options/preferences to only view our preferred ones. when the app "sleep" it clears your filters and you need to re do the process. I would rather have to edit my filters to see others as I view mine more often than their voicemails.

    1 vote

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  5. call recording

    I would like to have a filter under calls to listen in on specific calls. For example, when patients call us, they have two options. Press 1) if you are a new patient, press 2) If you are an existing patient. I would like to filter the new patient calls to be able to view them and not have to listen to a bunch of calls to find them. This feature would help up with improving our phone quality and education purposes.

    1 vote

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  6. Could we add a feature to the personalization settings to change the icon our initials appear in.

    Could we add a feature to the personalization settings to change the icon our initials appear in.

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  7. Could we add a feature to the personalization settings to change the icon our initials appear in.

    Could we add a feature to the personalization settings to change the icon color our initials appear in.

    1 vote

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  8. In patient lists, be able to separate what patients are overdue for

    When we have one list for everyone who is overdue for everything, from exams to X-Rays, it's not helpful when we're trying to fill our cleaning appointments.

    1 vote

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  9. Text Messaging

    Please bring back the "Actionable" and "All" tabs from the legacy App
    OR
    Allow something to dismiss from the "unreplied" section. This section is bogged down with patients responding "confirm".

    1 vote

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  10. FUSE operatory rooms shown instead of providers

    On our PMS (FUSE) we have our schedule set up by room/operatories however when this is then synced over to Weave it only shows the providers.
    Our operatories are specific to the appointment type where as the providers do multiple types of procedures.
    Having only the providers viewable also is an issue because all of our current and past employees show up as a "provider" causing confusion.
    This then makes the Weave schedule look messy and unorganized making it so our team isn't wanting to use the schedule to its full potential.

    Main point: Having the option to view as…

    1 vote

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  11. date tab

    there needs to be a date tab in the manual templates

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  12. Please enable more team chat notification sound settings.

    The legacy app had a different sound for a direct message versus a group message. I would love that to be an option again or set specific sounds for specific chats. We miss a lot of notifications since migrating to the new weave as we can't tell if its a group msg or direct. We actually missed a lot because there was no warning that the sound would automatically be set to off and just learned today that we can change that.

    1 vote

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