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1. Call queue monitor

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   4 comments  ·  Legacy Desktop App » Phones  ·  Delete…  ·  Admin →
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   Started  ·  AdminElaine Thompson (Product Manager, Weave) responded

   The New Weave Experience includes a feature that allows you to watch a live count of callers in your queue. We are continuing to iterate to add more data to this experience

   Jamie McMillen supported this idea  ·  Oct 25, 2021
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   Jamie McMillen commented  ·  Oct 25, 2021  ·  Edit…  ·  Delete…

   Please work really hard at getting a "queue viewer" type of set up where you can view how long a patient/ customer is on hold for or what your wait times look like. This is a very important phone feature and a must have for busy offices, like ours. Not having this feature has really been difficult and we have only been with Weave for a full day.

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