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1 voteKent Van Cleave shared this idea ·
An error occurred while saving the commentKent Van Cleave commented
In OfficeMate, when a patient shows up for their appointment, we click the button that says "Show." This is what should trigger the "How did we do?" text. The patient may have confirmed their appointment the day before, but then the next day not show up. The "How did we do?" text should not even be loaded into your system until we click the "Show" button. This morning we had a no show, and they received the "How did we do?" text. That is absolutely terrible. Appointment "confirm" and "Show" are not at all the same thing.
Please call me at (916) 991-8444 if you would like more information.Kent Van Cleave supported this idea ·