Dana Thompson

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  1. 2 votes

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    1 comment  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →

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    Dana Thompson commented  · 

    I second this idea! We want to have individual names on the tags. I can put them in alphabetical order to start, but when we hire new people, the list is going to get unwieldy.

    It would also be nice to be able to type a tag rather than having to scroll through a lengthy list.

    Thank you.

    Dana Thompson supported this idea  · 
  2. 9 votes

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    7 comments  ·  Desktop App » Phones  ·  Flag idea as inappropriate…  ·  Admin →

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    Dana Thompson supported this idea  · 
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    Dana Thompson commented  · 

    The missed call text should only go to abandoned calls. Currently, our missed call texts only go to clients who have already left voicemails. I'm having a hard time conceptualizing the situation where that would be a good thing--seems like it would be more confusing having the same message coming in through 2 different avenues, potentially addressed by 2 different people.

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