Kathryn Wetmore-Komlo
My feedback
10 results found
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6 votes
Thank you for submitting your feedback!
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Again, thank you for taking the time to help us make our products better.
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6 votes
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42 votes
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25 votes
An error occurred while saving the comment And receive them!
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2 votes
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26 votes
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18 votes
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65 votes
Good morning, everyone!
We need your valuable feedback to take the Team Chat experience to the next level. We invite you to participate in this 5-minute survey to vote for your favorite features (this feature included) and share your thoughts.
Best,
KJ
PS: Please excuse if you'd received this survey invite already.
An error occurred while saving the comment Sending and sending videos in Client chats would also be extremely helpful to us. We have many pet owners that want to send us a video of what is going on with the animal, as they are rural and have to drive sometimes 3 hours to get to us, we would love to be able to tell them, 'yep that's a reverse sneeze, no need to come in' or 'Your dog appears to be in respritory distress, please come in.'
We should have the ability to set it to never time out. In an ER setting everything that prevents smooth continued workflow could put patients at risk. We do not have individual log ins for this very reason. We have group logins that are saved to the computer where members of those groups work most often. Reception; VetTechs; Doctors. It is frustrating to have it sign off and then you get calls and notice the popup for who is calling is not there. I've been sending a text, hit send, minimize window, had the phone ring and no popup, it logged me out just seconds after I sent a text. It also keeps people from seeing team chats because they don't know Weave has logged out. It's nuts and the techs keep complaining to me about it.