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Kathryn Wetmore-Komlo

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  1. 6 votes

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    2 comments  ·  Desktop App » Desktop Client  ·  Flag idea as inappropriate…  ·  Admin →
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    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

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    Kathryn Wetmore-Komlo commented  · 

    We should have the ability to set it to never time out. In an ER setting everything that prevents smooth continued workflow could put patients at risk. We do not have individual log ins for this very reason. We have group logins that are saved to the computer where members of those groups work most often. Reception; VetTechs; Doctors. It is frustrating to have it sign off and then you get calls and notice the popup for who is calling is not there. I've been sending a text, hit send, minimize window, had the phone ring and no popup, it logged me out just seconds after I sent a text. It also keeps people from seeing team chats because they don't know Weave has logged out. It's nuts and the techs keep complaining to me about it.

    Kathryn Wetmore-Komlo supported this idea  · 
  2. 29 votes

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    9 comments  ·  Desktop App » Desktop Client  ·  Flag idea as inappropriate…  ·  Admin →
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    This is planned and we have been working on some updated designs. We will be reaching out soon to get feedback on where we are headed.

    Kathryn Wetmore-Komlo supported this idea  · 
  3. 1 vote

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    0 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 2 votes

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    0 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 5 votes

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    0 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 3 votes

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    0 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 4 votes

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    1 comment  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 8 votes

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    1 comment  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 8 votes

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    0 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 7 votes

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    5 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 10 votes

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    4 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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    Kathryn Wetmore-Komlo commented  · 

    And receive them!

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  12. 19 votes

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    7 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 13 votes

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    Planned  ·  6 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 17 votes

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    3 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 21 votes

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    8 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 35 votes

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    14 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 2 votes

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    0 comments  ·  Desktop App » Contacts / Patients  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 7 votes

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    2 comments  ·  Desktop App » Chat  ·  Flag idea as inappropriate…  ·  Admin →
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  19. 85 votes

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    40 comments  ·  Desktop App » Chat  ·  Flag idea as inappropriate…  ·  Admin →
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    Kathryn Wetmore-Komlo commented  · 

    There needs to be a sound for SMS. The whole point of the texting is decreasing time, but we are slammed on the weekends and most nights, the texts get buried, yes the action tab is a great feature and having it popup on the screen but if you're on a call or talking to a co-worker or otherwise not looking at the screen, you don't know a new one came in, maybe the one you were specifically waiting for, and then 20 more go on top of that one.
    It would also be helpful if there is a message that we have not acted on, in a set amount of time it sends another notification. We can be very very busy and messages get buried and the notification even set to not leave the screen until acknowledged can get cluttered up with several fast.

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  20. 5 votes

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    Under Review  ·  2 comments  ·  Desktop App » Phones  ·  Flag idea as inappropriate…  ·  Admin →
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    Kathryn Wetmore-Komlo commented  · 

    We need this feature too. Currently I can only intercom one phone and not everyone in treatment is going to hear it. If I could intercom a group of phones (and not have it interupt any in that group that are on a call) they would be more likely to hear it. We're an ER, I have to call back to have patients triaged asap, because paging goes to all phones it has horrible feedback and no one can hear. Now we're having to leave the phones up front, walk back to treatment and holler.

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