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Kathryn Wetmore-Komlo

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  1. 6 votes

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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

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    Kathryn Wetmore-Komlo commented  · 

    We should have the ability to set it to never time out. In an ER setting everything that prevents smooth continued workflow could put patients at risk. We do not have individual log ins for this very reason. We have group logins that are saved to the computer where members of those groups work most often. Reception; VetTechs; Doctors. It is frustrating to have it sign off and then you get calls and notice the popup for who is calling is not there. I've been sending a text, hit send, minimize window, had the phone ring and no popup, it logged me out just seconds after I sent a text. It also keeps people from seeing team chats because they don't know Weave has logged out. It's nuts and the techs keep complaining to me about it.

    Kathryn Wetmore-Komlo supported this idea  · 
  2. 77 votes

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    I am excited to announce that we have a working version of this that we are exposing to any and all interested users for early access. If you would like to join and give us feedback and help us build out this new responsive experience, please send an email to product-feedback@getweave.com and we will get you going.

    Kathryn Wetmore-Komlo supported this idea  · 
  3. 1 vote

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    Kathryn Wetmore-Komlo shared this idea  · 
  4. 2 votes

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    Kathryn Wetmore-Komlo supported this idea  · 
  5. 6 votes

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    Kathryn Wetmore-Komlo supported this idea  · 
  6. 31 votes

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    Kathryn Wetmore-Komlo supported this idea  · 
  7. 22 votes

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    Kathryn Wetmore-Komlo commented  · 

    And receive them!

    Kathryn Wetmore-Komlo supported this idea  · 
  8. 2 votes

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    Kathryn Wetmore-Komlo supported this idea  · 
  9. 22 votes

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    Planned  ·  11 comments  ·  Desktop App » Chat  ·  Admin →
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    Kathryn Wetmore-Komlo supported this idea  · 
  10. 16 votes

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    1 comment  ·  Desktop App » Phones  ·  Admin →
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    Kathryn Wetmore-Komlo supported this idea  · 
  11. 59 votes

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    22 comments  ·  Desktop App » Chat  ·  Admin →
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    Kathryn Wetmore-Komlo commented  · 

    Sending and sending videos in Client chats would also be extremely helpful to us. We have many pet owners that want to send us a video of what is going on with the animal, as they are rural and have to drive sometimes 3 hours to get to us, we would love to be able to tell them, 'yep that's a reverse sneeze, no need to come in' or 'Your dog appears to be in respritory distress, please come in.'

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