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Gene Morgan

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  1. 1 vote

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    Gene Morgan shared this idea  · 
  2. 32 votes

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    Started  ·  15 comments  ·  Desktop App  ·  Admin →
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    Gene Morgan commented  · 

    Please consider a expedite on this!

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    Gene Morgan commented  · 

    We desperately need an option on the Desktop App to choose "Block FAX Number." We get numerous junk fax solicitations and really do not need to archive these (our only option currently). Blocking the number these faxes are coming from would be a real timesaver by not having to read junk faxes but one time.

    Gene Morgan supported this idea  · 
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    Gene Morgan commented  · 

    It would be beyond great if the Document Options drop-down included "Block Sender" in addition to Preview/Print, Forward, Mark Read, Download, and Archive. It's REALLY inefficient to have to pull up our Portal, scroll down to the appropriate place, and key in the number in order to block incoming junk faxes.

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    Gene Morgan commented  · 

    Being able to do the work needed in the module you are working in is much more efficient than having to go through Portal to address the issue.

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    Gene Morgan commented  · 

    It would be EXTREMELY Primo if we had two buttons in the Fax Module when you have previewed the incoming fax. One button would be "Delete" the other "Block Sender." We get a lot of junk faxes coming in and it's cumbersome to pull up a browser, log into the portal, choose "call blocking" and enter the phone number. All the information is there in the previewso it should be only a matter of mapping the buttons to the appropriate table(s) in Weave.

  3. 11 votes

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    Under Review  ·  1 comment  ·  Desktop App » Fax  ·  Admin →
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    Gene Morgan supported this idea  · 
  4. 22 votes

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    2 comments  ·  Desktop App » Fax  ·  Admin →
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    Gene Morgan supported this idea  · 
  5. 34 votes

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    Started  ·  11 comments  ·  Desktop App » Fax  ·  Admin →
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    Gene Morgan supported this idea  · 
  6. 5 votes

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    3 comments  ·  Desktop App » Phones  ·  Admin →
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    Gene Morgan commented  · 

    It would be SO very cool if your extension is a member of a WorkGroup, one can see if the other members of the WorkGroup are on calls. Often I am doing project work and the phone is ringing off the hook. If the other workgroup members are not on the phone, they should be picking up. If they are on the phone, I would pause my project and answer the phone. There is no way to triage the incoming calls to see if there is another available member to pick up the call.

    Gene Morgan supported this idea  · 
  7. 2 votes

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    Gene Morgan shared this idea  · 
  8. 1 vote

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    0 comments  ·  Desktop App » Phones  ·  Admin →
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    Gene Morgan shared this idea  · 
  9. 73 votes

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    15 comments  ·  Desktop App » Fax  ·  Admin →
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