Anonymous

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  1. 25 votes
    38 comments  ·  Analytics  ·  Admin →
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    Anonymous commented  · 

    The call analytics available at the company and store level are not analytics at all. We need basic call reporting. Roll up Abandon Rates, Number of calls, # Current client calls and # of all calls. # calls not answered during business hours.

    Those are just a few examples of valuable metrics needed.

  2. 4 votes
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