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AdminPayge Kerman (Director of Product Design, Weave)

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  1. 1 vote

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    AdminPayge Kerman (Director of Product Design, Weave) commented  · 

    Hi there!

    Sorry to hear you're not loving the new Weave. We want you to know we hear your concerns and will work hard to keep improving the app.

    One thing to note that may be helpful for your team: you can resize the window of the new app to be the same size as the Legacy app. When you do this, you will see something at the top of the dashboard that says "All Apps". If you click this, it will allow you to use a version of the new Weave that looks very similar to Legacy Weave.

    We hope this helps and thank you for using the new Weave!

  2. 1 vote

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    AdminPayge Kerman (Director of Product Design, Weave) commented  · 

    Hi Adrienne! Thanks for your message. In our new experience, you can see birthdays have been included by default. I'd encourage you to check our our Contacts page on the new experience and see what you think. If you want to set up a little time with me to learn about how to use the new experience, you can email me at payge.kerman@getweave.com and I'll get you some additional training resources.

    Check out the new Weave experience: https://app.getweave.com/home/dashboard
    Go to Contacts page: https://app.getweave.com/contacts/all-contacts

    Thank you!
    Payge Kerman, Director of Product Design

  3. 1 vote

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    AdminPayge Kerman (Director of Product Design, Weave) commented  · 

    Hi Juliana! Thank you for your feedback!

    We have this feature available for you. If you hover over the "Contacts" icon on the left and click on "Active", you can see active patients specifically, without needing to filter or add an additional click.

    Please let me know if you have any questions about that.
    Warmly,

    Payge Kerman, Director of Product Design

  4. 6 votes

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    5 comments  ·  Desktop App » Lists  ·  Admin →
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    AdminPayge Kerman (Director of Product Design, Weave) commented  · 

    Hi Kathy!

    We have worked hard to improve the Quickfill experience and we're pleased to announce that our new interface allows you to add select users to your Quickfill list. We would love to show you around and give you early access to try it out. Feel free to email me at Payge.kerman@getweave.com to get set up.

    Thank you!
    Payge Kerman, Director of Product Design

  5. 1 vote

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    AdminPayge Kerman (Director of Product Design, Weave) commented  · 

    Hi Sheena!

    I'm pleased to announce that we now offer this feature! If you'd like to get early access to our new interface, please email me at Payge.kerman@getweave.com and I'd be happy to show you around.

    Thank you!
    Payge Kerman, Director of Product Design

  6. 1 vote

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    1 comment  ·  Desktop App » Chat  ·  Admin →
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    AdminPayge Kerman (Director of Product Design, Weave) commented  · 

    Hi Amy!

    We are pleased to announce that we now offer this feature. If you'd like to have early access to our new interface, we would be happy to show it to you. Please feel free to email me at Payge.kerman@getweave.com and I can show you around.

    Thanks!

  7. 1 vote

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    AdminPayge Kerman (Director of Product Design, Weave) commented  · 

    Hi Donna! Thanks for taking the time to send us this feedback.

    Quick Actions are designed to help you move quicker through the app, allowing just one click to create a new message, to adjust your phone settings, to see payments made, etc. I'd love to know what buttons you're using that you'd like to see in a prominent spot like that? We are happy to look into adding this to continue to make our app easier for you to use.

    Thank you, again, for your feedback. Be well!

    Warmly,
    Payge Kerman
    Director of Product Design

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