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Kaleb Gleason

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  1. 3 votes

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    Kaleb Gleason supported this idea  · 
  2. 8 votes

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    7 comments  ·  Desktop App » Chat  ·  Admin →
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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

    Kaleb Gleason supported this idea  · 
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    Kaleb Gleason commented  · 

    I've spoken to a few people on the weave team about this but feel its a really easily implemented feature. When a client calls they automatically receive a text message if we miss them. Many times a client will leave a VM and then also reply to the text, and in some cases these are at different times but before we have opened for the next day to review them.

    If my reception team starts at different points one may call and respond to the VM without the info from the text, and some may send a text without the info from the VM. This can give a slightly unprofessional feel to client communication.

    If feels really simple for weave to scan the unheard VM and un-replied to texts and give an indication of the other. So if I'm in VM's but there is a text I see a little icon to tell me to go check, or if I'm in Texts but there is a VM I see a little phone icon letting me know to go listen to that before i send a reply.

  3. 4 votes

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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

    Kaleb Gleason supported this idea  · 
  4. 6 votes

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    Kaleb Gleason supported this idea  · 

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