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Eli A.

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35 results found

  1. Secure Messaging with iOS users, using Apple Business Chat (iMessage)

    4 votes

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    1 comment  ·  Desktop App » Integrations  ·  Admin →
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    Eli A. commented  · 

    Now that RCS is a standard for both iOS and Android this should be implemented immediately.

    https://feedback.getweave.com/forums/310747-desktop-app/suggestions/49041524-adding-rcs-support-for-messaging-should-be-a-prior

    iOS and Android both support RCS (https://en.wikipedia.org/wiki/Rich_Communication_Services)

    Weave should prioritize supporting the standard as soon as possible.

    Key Reasons:

    RCS has encryption which is safer for communicating about HIPAA related topics.

    RCS allows for higher quality image transmission which allows us to better monitor patients conditions remotely and plan better to schedule time.

    RCS allows us to see "read receipts" when patients see our messages, but forget to respond.

    Eli A. supported this idea  · 

  2. Adding RCS support for messaging should be a priority!

    2 votes

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    1 comment  ·  Desktop App » Text Messaging  ·  Admin →
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    Eli A. shared this idea  · 

  3. SMS Override Features

    1 vote

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    0 comments  ·  Desktop App » Text Messaging  ·  Admin →
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    Eli A. shared this idea  · 

  4. Route marketing emails through the customer's email domain

    3 votes

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    Started  ·  2 comments  ·  Weave Portal » Marketing  ·  Admin →
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    Eli A. supported this idea  · 
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    Eli A. commented  · 

    thank god.

  5. Text Connect Critical Bug and Duplicate Auto Messages

    1 vote

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    0 comments  ·  Desktop App » Text Messaging  ·  Admin →
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    Eli A. shared this idea  · 

  6. online scheduling Eaglesoft is useless

    4 votes

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    3 comments  ·  Desktop App » Schedule  ·  Admin →
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    Eli A. commented  · 

    It shouldn't have to be Jimmy. It seems like just about everybody uses Eaglesoft the same way except Weave. If I view my schedule in "Chair/Provider" mode it clearly shows my hygienists unbooked hours, it also shows it under operatory view. This is a feature I was promised 16 months ago, that I am paying for, and have yet to be able to utilize.

    Eli A. supported this idea  · 

  7. Online Scheduling...Eaglesoft.

    5 votes

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    3 comments  ·  Desktop App » Schedule  ·  Admin →
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    Eli A. supported this idea  · 

  8. Mobile UI is not optimized

    2 votes

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    0 comments  ·  Digital Forms (Web app) » Patient Experience - General  ·  Admin →
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    Eli A. shared this idea  · 

  9. Positive Patient Responses for confirmations are not being recorded as confirmations.

    1 vote

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    0 comments  ·  Desktop App » Text Messaging  ·  Admin →
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    Eli A. shared this idea  · 

  10. Notification of Appointment Confirmations by Email

    1 vote

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    1 comment  ·  Desktop App » Email  ·  Admin →
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    Eli A. shared this idea  · 

  11. Online Scheduling continues to be Broken / Not As Advertised for Eaglesoft

    1 vote

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    0 comments  ·  Desktop App » Schedule  ·  Admin →
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    Eli A. shared this idea  · 

  12. Forms Verification Codes Do Not Autofill on MacOS / iOS Safari

    1 vote

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    0 comments  ·  Digital Forms (Web app) » Patient Experience - General  ·  Admin →
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    Eli A. shared this idea  · 

  13. Setting to Disable Verification Codes for Some/All Forms

    2 votes

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    0 comments  ·  Digital Forms (Web app) » Patient Experience - General  ·  Admin →
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    Eli A. shared this idea  · 

  14. Privacy Policy and Terms and Conditions do NOT exist

    1 vote

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    0 comments  ·  Digital Forms (Web app) » Security & Compliance  ·  Admin →
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    Eli A. shared this idea  · 

  15. Patient Registration for Eaglesoft Transfers All Patient Data EXCEPT Date of Birth (DOB)

    1 vote

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    0 comments  ·  Digital Forms (Web app) » Submitted Forms  ·  Admin →
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    Eli A. shared this idea  · 

  16. Patient Prescriptions

    3 votes

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    Request Received  ·  0 comments  ·  Weave Portal  ·  Admin →
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    Eli A. supported this idea  · 

  17. Better Audience segmentation for email campaigns

    19 votes

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    4 comments  ·  Weave Portal » Marketing  ·  Admin →
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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

    Eli A. supported this idea  · 

  18. Highlight patient responses in Forms

    42 votes

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    13 comments  ·  Digital Forms (Web app) » Submitted Forms  ·  Admin →
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    Started  ·  AdminKJ (Group Product Manager, Weave) responded

    Digital Forms PDF Improvements


    We've improved the way PDFs are generated and presented in Digital Forms. Here's a summary of the notable updates:


    1. The PDF header now displays your logo or business name, along with important patient details.
    2. Page numbers in the footer ensure usability for both digital and print formats.
    3. Optimized spacing and text sizes enhance readability.
    4. Bold text distinguishes patient responses from questions.
    5. Highlighted YES answers (in fluorescent yellow) aid quick scanning and identification of crucial information.
    6. A 4-column layout for checklists ensures a streamlined design.
    7. Optimized page margins display more content per page without sacrificing readability.


    We've made these improvements based on valuable feedback from amazing users like you. If you don't see these updates, please let us know. They will be generally available later this month.


    Also, please take a moment to rate this update and continue to help us make this product better. 


    Thank you…

    Eli A. supported this idea  · 

  19. online scheduling

    8 votes

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    Started  ·  2 comments  ·  Desktop App » Schedule  ·  Admin →
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    Eli A. commented  · 

    I have the same issue. Nobody at weave has been able to make any progress on this in order for the feature to function as it is advertised. My online scheduling for Weave linked to Eaglesoft behaves like a non-integrated platform and doesn't give me the options visible for an integrated platform as shown on weavehelp https://www.weavehelp.com/hc/en-us/articles/13873803040923-Set-Up-Online-Scheduling

    Eli A. supported this idea  · 

  20. Email marketing needs more customization options

    43 votes

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    Request Received  ·  23 comments  ·  Weave Portal » Marketing  ·  Admin →
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    Eli A. commented  · 

    I can't understand how customization is non-existent, lots of untapped potential for email communication. I also think its crazy that you can't send a mass email to all patients with insurance, just individual insurance plans.

    Eli A. supported this idea  · 
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