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Tony Gongaware

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  1. 5 votes

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    Tony Gongaware commented  · 

    KJ, I know you asked Cynthia, but our issue is that people would get messages not intended for them. If we have a billing department handling an upset patient about money, our front desk people don't need to know about it. Another example would be messages intended for only management or physicians. Nobody else needs to know about those ones.

    Basically, messages are delivered to people that shouldn't see them. This has caused us not to use the platform as much as we would have liked. This is relevant to the app and the desktop versions.

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    Tony Gongaware commented  · 

    We need to be able to filter messages by department on both Android and iOS apps. Currently, you can only change locations. With 6 locations, that is not helpful.

    Related to this, notifications based solely on the one department someone needs would be helpful as well.

  2. 5 votes

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  3. 4 votes

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    Tony Gongaware supported this idea  · 
  4. 7 votes

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  5. 2 votes

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