Stefanie Chalmers

← Weave Feedback Portal

My feedback

1 result found

  1. Call Analytics in Weave Portal (Website)

    25 votes
    38 comments  ·  Analytics  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Stefanie Chalmers commented  · 

    The recording of abandoned calls drives our call answer rate way down. There should be a way to filter out the abandoned calls so we have a true call answer rate.

Feedback and Knowledge Base

(thinking…)