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Sara Karasinski

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  1. Allow staff members the ability to update CSV files (i.e. no admin role needed)

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    4 comments  ·  Weave Portal  ·  Admin →
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    Sara Karasinski commented  · 

    Two weeks ago, we were having issues with 2 of our employees not being able to upload the .csv file. HOURS on chat and remote troubleshooting after a generic error message got us nowhere. We were told that since I (the Practice Manager) could upload it that we should just deal with it and I should do it every time. Today, I see that changes have been made and that the .csv files are unable to be uploaded by an employee without admin rights. Who the heck thought this was a good idea??? As the Practice Manager, I have employees that are capable of uploading a stupid excel file every day so that we can properly use Weave and the payment system we just upgraded to. But now I have to be the one to upload it every day OR give them full admin rights to the system? What in the actual heck. How about adding this in as one of the rights under the Advanced Team Member? Or making a new category all together. But to say it's all or nothing is ridiculous.

    Sara Karasinski supported this idea  · 

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