Anonymous

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  1. 77 votes

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    39 comments  ·  Desktop App » Chat  ·  Flag idea as inappropriate…  ·  Admin →

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    Anonymous commented  · 

    Please do not fix this! What would be even better is to give us a feature to turn on sound notifications but then not make it work! Then top it off by giving us a feature to not ask us to confirm on exiting and don't make that work either. Then set up a feedback system where you don't fix the simple solutions that are sent to you numerous times, all while sending out numerous software updates to show us how you don't listen.

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  2. 9 votes

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    6 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →

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    Anonymous commented  · 

    First, yet again, Weave feedback sucks...you can only leave 1 feedback idea each time? Do you want the feedback or not? Then if while I'm having to wait 5 minutes for you to send me an email link to even leave feedback, I just happen to get a phone call, I'm automatically moved out of the suggestions portion of Weave and the feedback email link will no longer work...do you try to just make things not work or is it purely accidental?

    Separately, there needs to be built in control to designate which customer is primary for any phone number, we have customers who share home numbers, completely unrelated customers who share work numbers, and some customers even share mobile numbers. We need to be able to decide if Patient A appears in the notification or if Patient B.

    We also need control when texting to a particular phone number. A patient can have multiple mobile numbers because we might carry the customer's and the spouse's mobile number and we might want to text to both of them. Well you go to manually enter a number to text to and it brings up the customer and then goes to the text messaging field, but at this point, how could I ever know which number is receiving that text message, are you keeping two separate text conversations within one message conversation within Weave. There needs to be something that shows what specific number a specific text message is being sent to.

    It would be great if you would have a team who could actually think about particular issues that might arise ahead of time. It would be nice to have actual confidence to actually trust any particular module you might release. We use the bare minimum already because anytime we try to do anything remotely advanced, we are almost always let down. Then when you have something that might work, it's inevitable that you change it to something worse.

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  3. 1 vote

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    0 comments  ·  Desktop App » Desktop Client  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 6 votes

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    Planned  ·  1 comment  ·  Desktop App » Email  ·  Flag idea as inappropriate…  ·  Admin →

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