Heather Madsen

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My feedback

3 results found

  1. Phone Tree additional tracking

    37 votes
    8 comments  ·  Legacy Desktop App » Phones  ·  Admin →
    How important is this to you?
    Heather Madsen supported this idea  · 

  2. Hold Time

    22 votes
    3 comments  ·  Analytics  ·  Admin →
    How important is this to you?
    Heather Madsen supported this idea  · 

  3. Call Analytics in Weave Portal (Website)

    25 votes
    38 comments  ·  Analytics  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Heather Madsen commented  · 

    I also need to see outgoing call analytics. The volume of calls being made/completed helps us determine workloads and whether technologies can reduce the burdens.

    Heather Madsen supported this idea  · 

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