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18 results found

  1. Search options for recent calls

    Can you add a calendar or an option to enter the date we are looking for calls missed, received or placed. Also if you could place the time stamp on those dates as well.

    88 votes

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    Under Review  ·  43 comments  ·  Phones  ·  Admin →
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  2. Caller ID

    Caller ID on the phones. A lot of time when new patients call they have difficult spellings of names, caller id helps tremendously with that. It would be very helpful. When it is a current patient but we do not have their new phone # it helps to let us know also.

    34 votes

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    Under Review  ·  8 comments  ·  Phones  ·  Admin →
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  3. Ability to add new patient from both message phone number or caller phone number.

    Ability to add contact number to patient list when a new phone number contacts us (from message or call list).

    19 votes

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    Under Review  ·  Drew Hemsley responded

    We have heard your feedback and are taking it seriously with this idea! We'll let you know if there is more information/updates in the future, but if you have questions in the meantime feel free to reach out to me at drew.hemsley@getweave.com.


    If you'd like to schedule some time with me to talk through this feature idea, please use this link for a 30 minute call. I would sincerely appreciate your time!


    Best,


    Drew Hemsley | Product Manager @ Weave

  4. Having a scanner or fax that goes right to the app

    When having to send a fax it is a pain to scan the documents into the computer then attach them to the fax... it would be amazing if there was a scanner or fax that went directly into the documents for the fax being sent!

    8 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  5. Issues with Team Chat

    We always have a problem with our Weave Team Chat feature either not being available or glitching. We were told the way to resolve it is to uninstall the app and then reinstall it, which is not convenient especially when we are busy and need to get a message to another member quickly. Some of the issue when someone send us a message is when we click on "View Message" it doesn't show the message that was actually sent at that time. It shows an older message and we have to leave the chat group and come back. Help us…

    6 votes

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    Under Review  ·  3 comments  ·  Chat  ·  Admin →
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  6. Tag Voicemail

    I would like to be able tag voicemails the same way you can tag a text message.

    5 votes

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    Under Review  ·  0 comments  ·  Phones  ·  Admin →
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  7. AVIMark Integration Improvements

    I was just on a call to get my integration set up along with all the appt and recall reminders and online scheduling. After seeing the exacts, I am not able to move forward.. My current reminders/recalls/scheduling is fully integrated and even though the platform isn't as user friendly for me, it is better for my clients. Sending clients a "you are due for an appointment please schedule" but not being able to tell them what all they are due for to schedule it accordingly without sending 6+ text messages/emails is not ideal. Please let me know when the FULL…

    4 votes

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  8. recall check box

    When using the "recall" for scheduling past dues Pt's it would be helpful to have a check box or a way to identify which patients have been contacted and who has scheduled. We have a couple of team members using this recall option and it makes it difficult when we dont know who has called who on the list

    2 votes

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    Under Review  ·  0 comments  ·  Analytics  ·  Admin →
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  9. Allow team users to be inactive not deleted

    I would like to have team users be active, inactive or deleted. Eg. when staff take a leave of absence but will be back, Maternity etc.

    1 vote

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    Under Review  ·  0 comments  ·  Settings  ·  Admin →
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  10. Combine incoming forms?

    Can we not have all the incoming forms on the dashboard combined? We are having to search through three different folders to find patient paperwork (with write backs, without write backs and the inbox which shows older incoming forms). We would prefer to have them all in one folder. We don't need the "needs review", "approved", "rejected" etc. Just one folder :)

    1 vote

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    Under Review  ·  0 comments  ·  Forms  ·  Admin →
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  11. Auto-Reminders Email Form Attachment

    In the auto-reminders, if we attach forms (Med HX, Covid screening, etc.) it is placed at the very very bottom of the email sent... Which makes it hard for our patients to know that they need this form done. Most patients do not scroll all the way down, but, up until they see the date and time of their appointment in the reminder. I wanted to see if it was possible to move the link/ button for the forms at the very top, whereas the date and time of appointment would be right after.

    1 vote

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  12. Patient forms to patient not guarantor

    Sending forms to patients -- When sending a form to a patient - if you choose the patient under the patient side the form automatically is sent to guarantor (regardless of age). If you choose the patient under the schedule and send them a form it will go directly to the patient. Please fix so that only those that are under 18 get forms sent to the guarantor. It would be nice to choose which guarantor (Mom or Dad) that are standing here in office.

    1 vote

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    Under Review  ·  0 comments  ·  Forms  ·  Admin →
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  13. Numbers in dentrix in weave

    Please fix how the weave program chooses a name for a number in dentrix. We are constantly sending forms to patients and it will "choose" a name and send the form to that person, even if they are younger, a child, or non-patient.

    1 vote

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  14. scheduling

    We are current using the application for our clients to request appointments online. Right now, Weave only allows a client to request 3 specific times for their appointment at our chosen increments. This leads to a lot of appointments being requested that are not available on our schedule. Since Avimark does not have Weave integration at this time, it would be much easier to have clients request a date and a range of times that would work for them. This way we won't have to constantly reach out to them if their chosen times do not work.

    1 vote

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    Under Review  ·  0 comments  ·  Schedule  ·  Admin →
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  15. software integration

    Please consider fully integrating with Avimark software. Currently, it is not linked to our clinic's schedule. Integration would make the online scheduling feature more user friendly.

    1 vote

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    Under Review  ·  0 comments  ·  Data Sync  ·  Admin →
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  16. Dismiss vs Ignore Chat Options

    Add a 3rd option to dismiss messages you've read without opening to view. Would be useful for the quick yes/no answers.

    1 vote

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    Under Review  ·  0 comments  ·  Chat  ·  Admin →
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  17. insurance Verification integration for Practice Works

    Please integrate insurance verification of benefits with Practice Works, to go beyond simple yes/no and limit/usage. We are very interested in the automatic translation of information like what % of each code is covered, frequency, etc. into the insurance plan profiles in PW. That’s where this really adds value and saves time. Otherwise we still need to go online to the portal or call to find out this information. This will really differentiate Practice Works (in-house server) from the rest.

    1 vote

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  18. Communication

    Better Communication between Weave Form editors and the offices.

    1 vote

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    Under Review  ·  0 comments  ·  Forms  ·  Admin →
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