Legacy Desktop App
1477 results found
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Write back to text reminders
When a notification (your glasses or contacts have arrived) text is sent out to a patient it would be nice if Weave could write back in the patient chart that they were notified by text.
5 votes -
Add filtering options for Text Messaging
We would like to see addition of filtering options for text messaging, as it is currently very overwhelming in its present format.
We would like to be able to filter messages that have not yet been sent for text writeback from the ones that have, and also be able to filter messages by date received as well as by content ("search within messages" similar to what phone texting and facebook messenger offer)
The Actionable tab is only useful to a certain extent as messages are moved from that list once they are responded to, and tags have to be manually…
5 votes -
Eaglesoft INCONTACT compatibility
WE can't even use the list in weave for people that need to be contacted after their 6 months is up. INCONTACT must be the only source for a list of past due patients for teeth cleaning. lists currently do not read Eaglesoft after they are scheduled or contacted. some are dead, some are inactive. please write a program for eaglesoft to send the incontact list to your list of past due for cleaning or past due.otherwise list is useless its too much manual intervention that we don't have any time for . Thank you
5 votes -
Failed fax notification
It would be helpful to have a notification pop up (or a red alert on the fax icon) if a fax fails so we can deal with it promptly. We send a lot of faxes and I don't want to have to check the Sent folder and scroll down each time to see if it sent.
5 votes -
Save the date text
Hi! We schedule patients to see the hygienist for a cleaning and then a second appointment right after that to see the doctor for either an exam or fillings or something else. Sometimes a patient was scheduled for a cleaning 3 months out and then later decides to also see the doctor afterwards to complete treatment. In both cases, the patient is getting a 'save the date" text message right after the appointment's are scheduled. The problem here is that the patient is getting two "save the date" messages... one for the first appointment and then another for the second…
5 votes -
Choose folder for insurance verification reports
I'd like to be able to save insurance verification reports to the folder of my choice in the Dentrix Document Center, rather than defaulting to "Patient Insurance Information".
5 votes -
WIV: New Integrations (for Auto-Verifications)
Integrating insurance verification's auto-verification feature with various PMS with which we already integrate to provide WeavePlus functionality. This involves syncing the memberID of the primary insurance holder as well as the NPI and TaxID of the provider.
5 votes -
PCI COMPLIANCE!
PCI Compliance may be a reason we have to stop using weave.... Our company cannot be held liable for Weave not being able to block recording of credit cards. I see this issue has been posted before but is not being addressed. Most of your clients probably don't even realize this danger is in the wings....PLEASE ADDRESS THIS!!
5 votes -
Upload forms into Dentrix
When Patients fill out the forms on the Ipad it should just upload right into Dentrix. It takes too long to download and upload the forms into each patients file.
5 votes -
Bulk Import Contacts to Fax Directory
I would like to see a bulk import option for importing contacts into the fax directory.
5 votes -
Fax sorted by fax dialed, not incoming fax number
Since weave doesn't sort anything by department (yet another idea), we have 15 fax lines coming into one practice. Incoming faxes are listed by "incoming fax number". That doesn't help identify what department/fax number was receiving the fax. We get over 100 faxes per day. It would be nice to identify what department was supposed to receive it - either by listing the fax number, it was sent to, or allowing user to change the "name" of the fax number.
5 votes -
Ability to transfer calls to mobile
Allow transfer from in office phone- out to a mobile phone. This is useful in a situation where a doctor is out of office but needs to take a patient call.
5 votes -
E-Prescribe Option
It would be wonderful if there was an option to integrate or if Weave had it's own version of E-Prescribe for offices. This is a feature that is becoming more highly sought after and because weave doesn't currently offer it we will have to out source.
5 votes -
Email Marketing Suggestion
1). Weave needs to add a marketing role within the users roles so that offices can have a third party assist with the marketing and to avoid HIPPA violation. No access to patient file just emails.
2.) There needs to be a image inserts option on the campaign template where the "Content for your email goes". Having to just put one images a banner does not work.
5 votes -
Update Patient Name on an Invoice
ConfiDental Beverly Hills, s00091152, would like to be able to edit the patient a payment was processed under. For instance, if the correct card and email were used in a payment, but the wrong patient's name was selected, there is no way to correct the bookkeeping side of that. Office has to refund and start over or make note of it.
5 votes -
Forms language translation
We have many Spanish speaking patients. It would be helpful to have an option for the forms to translate to other languages. This would be incredibly helpful when sending new patient paperwork.
5 votes -
Ability to audit who opens faxes
Ability to see which weave user opened a fax, text, or online appointment request. This will allow managers and other employees to ensure accountability of any faxes or messages that are incorrect or opened but not responded to
5 votes -
Contact list upload to Weave
It would be helpful to be able to upload an excel file with all your fax contacts directly to Weave. This would be especially helpful when switching to Weave from another digital fax system.
5 votes -
Update notifications
When we send a notification for eyewear ready, it would be nice if it toggled back in the practice management software that the patient has been notified
5 votes -
Ability to markup fax on iPad and send it back without printing
There should be a way on the weave mobile app to download/save a fax as a .PDF so we can mark it up on our iPad and send it back without having to print it. This would also require the ability to upload a file from the fax section of the mobile app instead of just attaching a photo or taking one.
5 votes
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