Weave iOS App
25 results found
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telehealth appointments
It would be nice to have the ability to facilitate or initiate a Telehealth/Telederm appointments via the Weave app on iOS. We have plenty of iPads that we use and having that option would be a great addition to the app.
8 votes -
Patient Photo Sync
Have patient photos taken in the iOS app sync with Open Dental. We had this feature with mConsent and it's disappointing to have lost that. As a pediatric practice, we regularly update patient photos as a child gets older.
8 votes -
Access on mobile app to move, add/remove appointments
Allow access to administrators or specific users (team leads) to add/remove, move appointments. It doesn't happen often but there are times that our leads can see a change in the schedule and they have to adjust staffing issues. It would be helpful for them to control the schedule more if possible.
7 votesThank you for submitting your feedback!
We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.
Again, thank you for taking the time to help us make our products better.
If you need help with any issues immediately, I would recommend reaching out to our support team at:
www.weavehelp.com.
Thank you, and we look forward to working with you in the future.
-Your Friends at Weave.
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Column view on Schedule
When the column view is up on the app it doesn't put our columns in sequence. It has column 1 then 10, then 2-9. It's just hard to visualize when it's not in order.
5 votesThank you for submitting your feedback!
We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.
Again, thank you for taking the time to help us make our products better.
If you need help with any issues immediately, I would recommend reaching out to our support team at:
www.weavehelp.com.
Thank you, and we look forward to working with you in the future.
-Your Friends at Weave.
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iPad bug fix
Whenever a voicemail is deleted from the iPad app, the entire app freezes and has to be closed, reopened, logged into again to be able to continue utilizing the app.
Also as others have mentioned, the inability to use templates and the lack of screen rotation is very frustrating as iPads are critical to our workflow.
4 votes -
Inaccurate Schedule Display
My iOS app does not display my schedule accurately. I have my schedule arrange by provider and the appointments are placed in the wrong provider column, leaving 2 appointments under 1 provider and none under the other. I have opened multiple tickets about this issue and spoken with multiple representatives and I was told "it is supposed to look this way". I have never had this issue until a few months ago. Please resolve this issue
3 votes -
Enhance cell phone connection
Enhance the cell phone connection. There is always a bunch of feedback when incoming or outgoing through the application. It doesn't seem to make a difference if connected to wifi or not or the phone carrier. We are getting frustrated patients who are having to hang up and call back for the line to be clear or having to call on personal phone numbers. Starting to get so bad on cell phone we are thinking of cancelling and not onboarding our next 4 offices.
2 votes -
Call pop
Could we please have it so that the call pop automatically pulls up the profile instead of me having to click view. It used to do this and for whatever reason it doesn't anymore. I called and found out it was an update. I hate that it won't do that. Sometimes I am not right next to my computer but within view of it. I have to run to my computer to click view so I can see clearly who I am talking with at that moment. Please change it back OR at least give us the option to have…
2 votes -
daniel@dtpwrecker.com
Copy and paste a phone number to call someone or text on the mobile app.
2 votes -
Show the Device/Internal ID name instead of Extensions list
It would be much easier to complete transfers and call other extensions from the Mobile App if, instead of only having access to the Extension list (Phone 101, Phone 102, etc), they showed the Internal/Device ID name. That way we know who we are transferring to.
2 votes -
Ring Calls on Apple Watch
Please create a way for the apple watch to ring with our Weave apps. Providers in our office take turns taking urgent calls after hours and rely heavily on our apple watches to notify us when at home or busy w/ family.
2 votesThanks for your valuable feedback. We will share this feedback with our product team.
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select outbound number
On the phone app, it needs to have the option to choose which number is being shown, when calling out. The option to do this is possible with the messages but not calls. This has calls being returned to a line that is not in use until a different time of day.
2 votes -
Show inactives on Apple
My Apple device doesn't show the option to "show inactives" as it used to. Something changed in the last couple of months with this. It looks like others in our office that have android phones DOES still show this option. I have updated the app and my device is also updated.
2 votes -
Patients visible in mobile app
I find it important to be able to view the clients pets from my mobile app. I am not always able to get on the computer to see what I need.
2 votes -
Place phone calls on hold to answer incoming weave call
When you are in a phone call on a smart phone, it would be great if you could put that call on hold to answer an incoming weave call. Currently, if you are on a call and answer an incoming weave call, you have to hang up and call the person back instead of placing them on hold
1 vote -
Team chat photos
I would like to be able to send photos that patients have shared with us to my team chats
1 vote -
Staff Photo
Allow users to remove photo, not just update/change photo. Allow managers to remove photo as well if deemed not suitable for the office.
1 vote -
Auto Messages
We are wanting birthday message to go to patients that have been in the clinic in the past 2 years. They are sending them to patients that have not been in, in 20+ years.
1 vote -
send forms on weave mobile app
It would be great if we could send forms through the mobile app for those patients scheduled after hours
1 vote -
Team Chat unread messages on iphone/ipad
On the iphone/ipad app, would like the unread messages to the top of the list like it does on desktop. On the ipad/iphone, the unread messages are highlighted but not brought to the top. It would be easier to read them and not have to search during a busy day.
1 vote
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