A way to track which missed calls you have called back
In the Admin Portal you can see the call records and filter by abandoned and missed calls, but we would love to see a feature where we can track the missed calls that we have reached back out to. Maybe adding a checkbox column.
13
votes
Vanessa Tester
shared this idea
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Beverly Parker commented
This would be a major help to us.
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Michaels commented
We all miss calls throughout our busy days. We strive to return all missed calls but as of now there is now way to ensure that all missed calls are returned. Is there a way we can track returning all missed calls? If we return a miss call can the miss call number change from red to another color? Could we also create a report which indicates the missed calls that were returned?