dial call groups
We want to be able to direct dial a call group instead of having to call one extension at a time. Specifically, our doctors need to be able to call "up front' to the receptionists and have any one of them who is available answer rather than having to dial each extension and hope one of them will answer. With our old PBX system our doctor could dial 111 and it would call extensions 109, 110, and 112 simultaneously. Whichever receptionist picked up would be connected to the doctor. Not having that option is incredibly frustrating.
2
votes
Kelly Semple
shared this idea
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Alex Turner
commented
During our onboarding process with Weave, we actually had some extensions set up that would call a select set of numbers in this way. Maybe it would be worth seeing if Weave support could set those up for you.