2 results found

1. Choose which forms to display in Kiosk Mode

   We'd love to be able to choose which forms are displayed when a patient selects either "New Patient" or "Existing Patient" in kiosk mode. Currently both options show all our forms which has the potential for confusion. Thank you!

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   9 comments  ·  Kiosk Mode  ·  Delete…  ·  Admin →
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   Completed  ·  AdminMayur Pathak (Admin, Weave) responded

   Hi Everyone,

   
   

   Thank you for your patience and enthusiasm.

   I'm excited to announce this improvement to our Kiosk Mode Patient Self Check-In, making patient check-ins smoother and more efficient. Within Kiosk Mode in the Digital Forms Dashboard, you can change how your forms and packets appear during the Patient Self Check-In flow. Pin frequently-used forms to the top, hide irrelevant ones, and apply filters to display only essential forms/packets to patients.

   
   

   1. While on the QR Code page within the Patient Self Check-In flow, click Customize Kiosk Forms in the top right corner.
   2. Select the Packets or Forms tab at the top. 
   3. Use the Sort by dropdown to choose which order the forms/packets should appear for patients.
   4. Click the More icon next to a form/packet to Pin To The Top or Hide This From the Forms List.
   5. Click Save when you are finished.
   6. Select Confirm.

   
   

   Hidden forms/packets will not appear for patients in Kiosk mode when selecting which to fill out, but will appear at the bottom of the list in the Customize Kiosk Forms page in the Digital Forms Dashboard. You can use the More icon to show the form or packet again.

   
   

   We've also enabled the option to download the QR code image for Patient Self Check-In. That image can be easily printed and displayed or shared among staff for streamlined access.

   
   

   We have attached a quick demo for the entire functionality.

   We would greatly value your input and encourage you to try out this feature and share your feedback with us.

   
   

   Warm regards,

   Mayur Pathak | Product Manager | Weave Digital Forms

   mayur.pathak@getweave.com

   Hi Everyone,

   
   

   Thank you for your patience and enthusiasm.

   I'm excited to announce this improvement to our Kiosk Mode Patient Self Check-In, making patient check-ins smoother and more efficient. Within Kiosk Mode in the Digital Forms Dashboard, you can change how your forms and packets appear during the Patient Self Check-In flow. Pin frequently-used forms to the top, hide irrelevant ones, and apply filters to display only essential forms/packets to patients.

   
   

   1. While on the QR Code page within the Patient Self Check-In flow, click Customize Kiosk Forms in the top right corner.
   2. Select the Packets or Forms tab at the top. 
   3. Use the Sort by dropdown to choose which order the forms/packets should appear for patients.
   4. Click the More icon next to a form/packet to Pin To The Top or Hide This From the Forms List.
   5. Click Save when you are finished.
   6. Select Confirm.

   
   

   Hidden forms/packets will not… more

2. Pre-Admission form/ Refreshs forms

   Pre-Admission registration form screen should be able to be edited in the portal. There is a lot of information that we do not need and the patient does not fill it if there are consent forms. We fill that out since we know what the patient is coming for. Having the ability to enter what I want on the pre-admission form would be better.

   Also, when a patient is filling out forms, if they accidentally refresh the page, then it kicks them out to pre-admission form and makes us start all over. This doesn't work because patients scroll up and down on the iPad to check their work. As well as not knowing the terminology or procedure we fill out for them, that is not for them to do but us, and it messes up the flow.

   Also, if they were to refresh on accident in certain form packets we have, starting over is a lot of work. Up to 7 pages to refill out with health history, financial info etc, possibly causing angry patients. The refresh feature to start over should be removed.

   Pre-Admission registration form screen should be able to be edited in the portal. There is a lot of information that we do not need and the patient does not fill it if there are consent forms. We fill that out since we know what the patient is coming for. Having the ability to enter what I want on the pre-admission form would be better.

   Also, when a patient is filling out forms, if they accidentally refresh the page, then it kicks them out to pre-admission form and makes us start all over. This doesn't work because patients scroll up and… more

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   0 comments  ·  Kiosk Mode  ·  Delete…  ·  Admin →
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   Completed  ·  AdminKJ (Group Product Manager, Weave) responded

   Thanks for your patience. The registration form is a security and compliance feature designed in accordance with HIPAA regulations. Therefore, customers will not be able to edit the registration form.

   
   

   We're excited to inform you that existing patients have to fill out only four fields of information in order to access forms via Kiosk mode. 

   
   

   Also, starting today, any information that patients enter in the initial registration form will carry over and auto-populate into the primary fields* that are in subsequent forms in that packet. This is designed to avoid entering the same data over and over across forms in a packet, which significantly minimizes manual data entry and improves your patients' form filling experience. 

   
   

   As for accidental page refresh: the web browser will prevent users from accidentally refreshing the form page. They will see a confirmation popup like this:  "Changes that you made may not be saved."

   
   

   We hope you appreciate the improved user experience. We are working on bringing more such improvements and sought-after features to Digital Forms in the coming weeks and months. 

   
   

   We'll keep you posted on the updates as soon as they're available to all our customers. Thank you so much for your patience and trust.

   
   

   Note: *carry over of information to identical fields across forms in a packet will work only if you have built forms with primary fields. It will not work with elements fields.

   
   

   Thanks,

   KJ

   
   

   Sr. Product Manager, 

   Weave Digital Forms

   
   

   Thanks for your patience. The registration form is a security and compliance feature designed in accordance with HIPAA regulations. Therefore, customers will not be able to edit the registration form.

   
   

   We're excited to inform you that existing patients have to fill out only four fields of information in order to access forms via Kiosk mode. 

   
   

   Also, starting today, any information that patients enter in the initial registration form will carry over and auto-populate into the primary fields* that are in subsequent forms in that packet. This is designed to avoid entering the same data over and over across forms in a packet, which significantly minimizes manual data entry and improves your patients' form filling experience. 

   
   

   As for accidental page refresh: the web browser will prevent users from accidentally refreshing the form page. They will see a confirmation popup like this:  "Changes that you made may not be saved."

   … more