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13 results found

  1. Conditional Questions/Branching

    Would be great if digital forms would allow for conditional branching or prompting (like if someone answers one question in a certain way, then an additional question/section would generate based on that answer.
    Example: "Are you allergic to anything? yes/no..." answering no would allow them to keep going through the form, while answering yes would trigger another question to appear/generate. ex "please type what you're allergic to". Google forms can do it. So was hoping you can too!

    22 votes

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    Hi Everyone,

    Thank you for your patience and enthusiasm. I am excited to announce that we have made significant progress and recently launched the Conditional Logic feature for a select group of customers. As one of the original requesters, we have added all the offices here to our beta program. Here are the steps to follow to use this feature in the Form Editor:


    Add Conditional Logic

    1. While editing or creating a form, find the field you would like to have conditional logic. Make sure any fields you would like to make conditional are also added.
    2. Click Add Condition in the bottom right corner of the field box you would like to add conditional logic to.
    3. Use the dropdowns to fill out the If the answer is, Then, and Field boxes.
      1. TIP: You can choose multiple fields to make conditional.
    4. Click Save Form when finished editing. You can…
  2. PCI DSS compliance to enable secure capture of CC info in Forms

    PCI compliance so that you can capture CC information on a patient's form for secure storage in PMS. Competitors are doing this and I would love to see Weave get this done soon!

    13 votes

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    We’re excited to announce this new feature in the Weave App to simplify and enhance your payment collection process—the “Card on File” section in Digital Forms!

    Key Highlights

    Seamless Integration: Easily add the “Card on File” section to your forms using the Form Builder Payments tab.

    Secure Payments: Credit card details are securely handled via Stripe, ensuring PCI DSS compliance.

    Simplified Patient Experience: Patients can securely submit their credit card details, which are stored for future payments.

    How to Get Started

    Feel free to reach out, and I’ll share more details with you. I’d be happy to add you as an early adopter of this feature, currently in its beta stage.

    Attached is a quick demo video for your reference.

    Best regards,

    Mayur Pathak

    Product Manager

    mayur.pathak@getweave.com

  3. E-signature and Provider Review

    Hi Weave Team,

    Our office recently onboarded Weave Forms and we are hoping to have some suggestions be implemented. One feature we'd really like to see is a section at the bottom of the forms for our patients to manually sign a signature. Currently we are informed that only the electronic typed signature is possible. Another feature that we are requesting is the ability to hide certain sections until the form is completed. Ex. The section for the Dr's signature at the bottom so the patient doesn't accidentally fill this out also. Please let us know if these would be…

    9 votes

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    E-signature options and Provider Review are generally available.


    You can add e-signature fields to your form in Form Editor > Elements. Form recipients can draw, upload an image or type their name or initials when e-signing forms.


    Also, providers can review form submissions from patients and e-sign approved forms before they writeback to your PMS.


    Please refer to Setup Provider Review for details.


    Best,

    KJ


  4. 8 votes

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    Dear customer, 


    Thanks for your patience! 


    We've made a host of updates to Weave Digital Forms. The newly revamped Form Editor now allows you to collect electronic signatures. You can add this element to any of your new or existing forms which allows your form recipients to either draw (touch-friendly), upload an image or type to eSign your forms. 


    Learn more


    Regards,

    KJ


    Group Product Manager, Weave

  5. Picture of Dental Insurance Card

    For new patient forms, allow the patient to add a picture of the front and the back of their dental insurance card!

    4 votes

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  6. PreRegistration Form

    When there is a missed call and the auto text goes out, we have added some text regarding "if you are a new patient, please click the link to fill out our new patient forms and someone will reach out to you as soon as possible." The link is set up for Weave Forms, but requires the "Preregistration" to be filled out. This is not a problem except that it requires an email. Some patients don't have an email or are reluctant to give one to us when they first call in to make an appointment. Could this be made…

    2 votes

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    Hi Kristin and Clement,


    Thanks for your feedback. I'm glad to share that email is no longer mandatory in pre-admission registration form. Please refer to the attached screenshot.


    Please reach out to me directly (by replying to this email) if you have any questions. 


    Thanks,

    KJ

  7. Duplicate a Section in Form Editor

    In Form Builder, it would be nice to duplicate a section for Family History of medical and eye conditions

    2 votes

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  8. Either increase size limit on pictures sizes or Weave compresses submitted pictures

    Some patients that have the new iPhones can't upload their pictures with the card capture field in the forms (image size too big). To keep up with new technology and cell phone cameras capturing at high mp, requesting the limit size on pictures increased or Weave can compress larger images for submission.

    1 vote

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    Thank you for your feedback. After reviewing it, we realized it was a fair request. As a result, we have increased the image upload size limit from 7 MB to 12 MB. We hope this change resolves the issue of image files being too large and meets most requirements.

    Please feel free to share any additional feedback regarding digital forms.

    Thanks & Regards,

    Mayur Pathak

    Product Manager

  9. Have the office name & Contact info/logo on top of registation form.

    Have the office name & Contact info/logo on top of registration form and on the top of the medical history form. That way if we need to print off for any reason, our office info is on the forms.

    1 vote

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  10. 1 vote

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  11. Ability to Re-order Medical Conditions

    From Scott Young, DDS, s0003509: The ability to add the "Medical Conditions" Element to a form is great. However, when we add a value at the bottom, we are not able to drag and re-order to keep it alphabetical. This is inconvenient. As of now, if we want it alphabetical we have to delete the existing fields or re-type them all. We want to add other conditions to match what we record in our PMS. But if we add, say Anxiety. It's stuck at the bottom.

    1 vote

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    Dear customer, 


    Thanks for your patience. This update was released back in October 2022. We hope you like creating and editing forms in the recently revamped Form Editor. Please continue to share your valuable feedback and help us make it even better. 


    Best,

    KJ

  12. Digital signature field in Form Editor

    FINALLY you guys fixed the new patient paperwork so it isn't 36 pages... but it is still spaced out wayyyyy to much.. it needs to be a lot closer together so it isnt 10 pages.... I need someone to respond to me ASAP about my request. Also- digital signatures need to be added to all forms.... please email at info@montesperiodontics.com or call our office at 770-781-3685.

    Thank you.

    1 vote

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  13. Forms need to be able to be edited

    The forms you made for our office are too spaced out and the text is too big. This cannot be changed or edited even by support. We will be cancelling this service due to this inconvenience

    1 vote

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