Taylor

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  1. 22 votes
    3 comments  ·  Analytics  ·  Admin →
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  2. 18 votes
    1 comment  ·  Analytics  ·  Admin →
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  3. 37 votes
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  4. 19 votes
    0 comments  ·  Analytics  ·  Admin →
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  5. 25 votes
    38 comments  ·  Analytics  ·  Admin →
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    Taylor commented  · 

    It would be great if for those of us who have phone trees, to see what option the client selected when the called in. We are having a very hard time looking at our true call answer rate since it does not seem to be accurate since calls that have OPTED to go to voicemail are being marked as "missed".

    Taylor supported this idea  · 

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