James Webb

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My feedback

3 results found

  1. Implement park/hold slots in mobile app (iOS & Android)

    4 votes
    0 comments  ·  Weave Mobile App (iOS & Android) » Phone  ·  Admin →
    How important is this to you?
    James Webb supported this idea  · 

  2. Add audible indicator for incoming calls when already on a call (iOS & Android)

    4 votes
    1 comment  ·  Weave Mobile App (iOS & Android) » Phone  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    James Webb commented  · 

    If only one person is answering our incoming calls using the mobile app, it is very important to know if another call is coming in.

    James Webb supported this idea  · 

  3. Implement the ability to add mobile apps to a call queue

    12 votes
    1 comment  ·  New Weave App  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    James Webb commented  · 

    On our days when we are just answering the phone using the mobile app, it is critical that we catch these calls instead of them ringing into the queue where they will never be answered. Why will they not be answered? Because we can't add the mobile app users to the queue.

    James Webb supported this idea  · 

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