Carmen V.

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My feedback

4 results found

  1. Phone Tree additional tracking

    37 votes
    8 comments  ·  Legacy Desktop App » Phones  ·  Admin →
    How important is this to you?
    Carmen V. supported this idea  · 

  2. Extension analytics

    19 votes
    0 comments  ·  Analytics  ·  Admin →
    How important is this to you?
    Carmen V. supported this idea  · 

  3. User Analytics

    18 votes
    1 comment  ·  Analytics  ·  Admin →
    How important is this to you?
    Carmen V. supported this idea  · 

  4. Call Analytics in Weave Portal (Website)

    25 votes
    38 comments  ·  Analytics  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Carmen V. commented  · 

    Hello. I would love to see a 'calls waiting' feature with the time that each patient has been waiting. Also, it would be great if you could pick the call you want to pick up from the list if it's someone you've been waiting to call you back. Agent stats are lacking as well.

    Carmen V. supported this idea  · 

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