Mark Conrad

← Weave Feedback Portal

My feedback

8 results found

  1. Detailed Missed Calls Report

    6 votes
    0 comments  ·  Legacy Desktop App » Phones  ·  Admin →
    How important is this to you?
    Mark Conrad supported this idea  · 

  2. Call Routing Ownership

    42 votes
    Planned  ·  24 comments  ·  Legacy Desktop App » Phones  ·  Admin →
    How important is this to you?
    Mark Conrad supported this idea  · 

  3. Call queue monitor

    13 votes
    4 comments  ·  Legacy Desktop App » Phones  ·  Admin →
    How important is this to you?
    Mark Conrad supported this idea  · 

  4. Phone Tree additional tracking

    37 votes
    8 comments  ·  Legacy Desktop App » Phones  ·  Admin →
    How important is this to you?
    Mark Conrad supported this idea  · 

  5. Phone Tree Report

    11 votes
    0 comments  ·  Legacy Desktop App » Analytics  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

    Mark Conrad supported this idea  · 

  6. Updated Analytics ideas (Phone tree)

    9 votes
    0 comments  ·  Legacy Desktop App » Analytics  ·  Admin →
    How important is this to you?
    Mark Conrad supported this idea  · 

  7. Automated phone call reminders

    132 votes
    34 comments  ·  Legacy Desktop App  ·  Admin →
    How important is this to you?
    Mark Conrad supported this idea  · 

  8. Call Analytics in Weave Portal (Website)

    25 votes
    38 comments  ·  Analytics  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Mark Conrad commented  · 

    User stats would be extremely helpful to manage performance. Below are some attributes:
    Total Staffed time
    Total unproductive time
    Number of calls taken
    Number of calls rejected
    AHT

    An error occurred while saving the comment
    Mark Conrad commented  · 

    Queue level reporting is necessary to determine calls terminating in multiple places.

    Mark Conrad supported this idea  · 

Feedback and Knowledge Base

(thinking…)