My feedback

13 results found

1. Reporting capability for phone trees to see how many calls are routed through each option of the phone tree.

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   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
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   Mark Conrad supported this idea  ·  July 06, 2023

2. Detailed Missed Calls Report

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   0 comments  ·  Desktop App » Phones  ·  Delete…  ·  Admin →
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   Mark Conrad supported this idea  ·  July 06, 2023

3. back to phone tree from voicemail

   4 votes

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   0 comments  ·  Desktop App » Phones  ·  Delete…  ·  Admin →
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   Request Received  ·  sean.foster responded

   Thank you for submitting your feedback!

   
   

   We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

   
   

   Again, thank you for taking the time to help us make our products better.

   
   

   If you need help with any issues immediately, I would recommend reaching out to our support team at:

   
   

   www.weavehelp.com.

   
   

   Thank you, and we look forward to working with you in the future.

   
   

   -Your Friends at Weave.

   Mark Conrad supported this idea  ·  July 06, 2023

4. Make voicemails actionable

   13 votes

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   4 comments  ·  Desktop App » Phones  ·  Delete…  ·  Admin →
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   Mark Conrad supported this idea  ·  July 06, 2023

5. Call queue monitor

   12 votes

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   4 comments  ·  Desktop App » Phones  ·  Delete…  ·  Admin →
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   Mark Conrad supported this idea  ·  July 06, 2023

6. Phone Tree additional tracking

   8 votes

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   1 comment  ·  Desktop App » Phones  ·  Delete…  ·  Admin →
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   Mark Conrad supported this idea  ·  July 06, 2023

7. Phone Tree Report

   8 votes

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   0 comments  ·  Desktop App » Analytics  ·  Delete…  ·  Admin →
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   Request Received  ·  sean.foster responded

   Thank you for submitting your feedback!

   We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

   Again, thank you for taking the time to help us make our products better.

   If you need help with any issues immediately, I would recommend reaching out to our support team at:

   www.weavehelp.com.

   Thank you, and we look forward to working with you in the future.

   -Your Friends at Weave.

   Mark Conrad supported this idea  ·  July 06, 2023

8. Updated Analytics ideas (Phone tree)

   7 votes

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   0 comments  ·  Desktop App » Analytics  ·  Delete…  ·  Admin →
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   Request Received  ·  sean.foster responded

   
   

   Mark Conrad supported this idea  ·  July 06, 2023

9. Tag Faxes to A Co-Worker

   36 votes

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   Started  ·  11 comments  ·  Desktop App » Fax  ·  Delete…  ·  Admin →
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   Mark Conrad supported this idea  ·  July 06, 2023

10. Fax Confirmation Page

    75 votes

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    16 comments  ·  Desktop App » Fax  ·  Delete…  ·  Admin →
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    Mark Conrad supported this idea  ·  July 06, 2023

11. Unsubscribed Emails

    84 votes

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    Started  ·  18 comments  ·  Desktop App » Email  ·  Delete…  ·  Admin →
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    Mark Conrad supported this idea  ·  July 06, 2023

12. Automated phone call reminders

    114 votes

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    Added to Backlog  ·  28 comments  ·  Desktop App  ·  Delete…  ·  Admin →
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    Mark Conrad supported this idea  ·  July 06, 2023

13. Call Analytics in Weave Portal (Website)

    14 votes

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    24 comments  ·  Analytics  ·  Delete…  ·  Admin →
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    Mark Conrad commented  ·  July 06, 2023  ·  Edit…  ·  Delete…

    User stats would be extremely helpful to manage performance. Below are some attributes:
    Total Staffed time
    Total unproductive time
    Number of calls taken
    Number of calls rejected
    AHT

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    Mark Conrad commented  ·  July 06, 2023  ·  Edit…  ·  Delete…

    Queue level reporting is necessary to determine calls terminating in multiple places.

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    Mark Conrad supported this idea  ·  July 06, 2023