Mark Conrad
My feedback
8 results found
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6 votesMark Conrad
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42 votesMark Conrad
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13 votes
The New Weave Experience includes a feature that allows you to watch a live count of callers in your queue. We are continuing to iterate to add more data to this experience
Mark Conrad
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35 votesMark Conrad
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11 votes
Thank you for submitting your feedback!
We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.
Again, thank you for taking the time to help us make our products better.
If you need help with any issues immediately, I would recommend reaching out to our support team at:
Thank you, and we look forward to working with you in the future.
-Your Friends at Weave.
Mark Conrad
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9 votesMark Conrad
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127 votes
We are in design for automated phone call reminders.
Mark Conrad
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21 votes
An error occurred while saving the comment An error occurred while saving the comment Mark Conrad
commented
Queue level reporting is necessary to determine calls terminating in multiple places.
Mark Conrad
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User stats would be extremely helpful to manage performance. Below are some attributes:
Total Staffed time
Total unproductive time
Number of calls taken
Number of calls rejected
AHT