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Lauren Dickey

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My feedback

4 results found

  1. Call Analytics in Weave Portal (Website)

    21 votes

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    34 comments  ·  Analytics  ·  Admin →
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    Lauren Dickey commented  · 

    I would love the ability to filter based on whether the calls came in during open hours, break hours, lunch break hours, or closed based on the schedule set in the desktop app. This is important to be able to track for efficient in missed calls vs answered.

    Lauren Dickey supported this idea  · 

  2. Admin Analytics by User and Device

    6 votes

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    0 comments  ·  Analytics  ·  Admin →
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    Lauren Dickey supported this idea  · 

  3. User Analytics

    16 votes

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    1 comment  ·  Analytics  ·  Admin →
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    Lauren Dickey supported this idea  · 

  4. Phone Tree additional tracking

    35 votes

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    8 comments  ·  Desktop App » Phones  ·  Admin →
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    Lauren Dickey supported this idea  · 

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