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1. Call Analytics in Weave Portal (Website)

   14 votes

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   24 comments  ·  Analytics  ·  Delete…  ·  Admin →
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   Lauren Dickey commented  ·  October 19, 2023  ·  Edit…  ·  Delete…

   I would love the ability to filter based on whether the calls came in during open hours, break hours, lunch break hours, or closed based on the schedule set in the desktop app. This is important to be able to track for efficient in missed calls vs answered.

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   Lauren Dickey supported this idea  ·  October 19, 2023

2. Admin Analytics by User and Device

   4 votes

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   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
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   Lauren Dickey supported this idea  ·  October 19, 2023

3. User Analytics

   9 votes

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   1 comment  ·  Analytics  ·  Delete…  ·  Admin →
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   Lauren Dickey supported this idea  ·  October 19, 2023

4. Number of rings per answered phone call

   8 votes

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   0 comments  ·  Analytics  ·  Delete…  ·  Admin →
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   Lauren Dickey supported this idea  ·  October 19, 2023