Amy Gielow
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22 votes
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An error occurred while saving the comment Amy Gielow supported this idea ·
We are finding this too, especially with nicknames vs. formal names (which we have to have in the system for insurance billing). Is there a way to include the nickname field of our EHR (Crystal PM) as part of the match along with first name? This would save us a lot of manual work and avoid a new patient being created unnecessarily!