Jonathan Schmucker

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My feedback

3 results found

  1. Call Analytics in Weave Portal (Website)

    25 votes
    38 comments  ·  Analytics  ·  Admin →
    How important is this to you?
    Jonathan Schmucker supported this idea  · 
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    Jonathan Schmucker commented  · 

    It would be helpful to see which option(s) a caller selected on a phone tree. At the least, it would be helpful to see which extension they were last ringing to before they abandoned the call, or on which extension they left a voicemail. This would help track down or troubleshoot complaints from callers who say they don't make it through or they aren't getting called back.

  2. Extension analytics

    19 votes
    0 comments  ·  Analytics  ·  Admin →
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    Jonathan Schmucker supported this idea  · 

  3. User Analytics

    18 votes
    1 comment  ·  Analytics  ·  Admin →
    How important is this to you?
    Jonathan Schmucker supported this idea  · 

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