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Jonathan Schmucker

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  1. 21 votes

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    34 comments  ·  Analytics  ·  Admin →
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    Jonathan Schmucker supported this idea  · 
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    Jonathan Schmucker commented  · 

    It would be helpful to see which option(s) a caller selected on a phone tree. At the least, it would be helpful to see which extension they were last ringing to before they abandoned the call, or on which extension they left a voicemail. This would help track down or troubleshoot complaints from callers who say they don't make it through or they aren't getting called back.

  2. 17 votes

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  3. 15 votes

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