Desktop App
169 results found
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pop up
Bottom left would be a wonderful option for the pop up box for texts and faxes.
1 vote -
Recall Type Filters
We would like to be able to filter recall reminders by recall type. Similar to the way appointment reminders are done, so that the recall can be tailored to the patient receiving it.
6 votesWe have made recent changes that will now allow you to now choose which recall type you want a reminder to send for. Let us know what you think.
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Re-wording the Picture Consent Text
Hi, we would like to suggest if we can edit the text for the picture texting consent. Patients are getting confused and send "YES please send", or "YES SEND" or whatever, and if they don't put "YES" only, it won't work and we have to send them consent again.
We currently have this:
Hello Kathy! This is a message from EyeVenue. Because of privacy laws we need your consent to send you images containing personal information you own. Reply 'YES' to grant consent.There is no option for us to change the wording. We don't need to put our office…
3 votesWe're going to be removing the need for consent for picture messages very soon, so I'm closing this out.
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Weave Locked Up Until Messages Ignored or Handled...TERRIBLE
Not being able to do anything else in Weave without first Ignoring or taking action on every message that pops up since the last time I have used Weave is entirely unhelpful. I would much rather just exit out of Weave and not use it at all than do deal with having it locked up until I deal with things from numerous other calls that come into our office, but don't actually involve anything I am working on and prevent me from working on the things actually related to my calls. AND this same effect happening to my co-workers who…
2 votes -
copy and paste feature SMS
Hey IT ppl, can you fix your copy and paste feature on your text messages, wherein we only want to copy a certain portion of the message and paste it onto another text message, but it copies the whole message instead of part of the text msg. We dont want to include everything on the previous message. Can you fix this flaw in your system? Thanks
1 vote -
Pop up message
it would be nice if we could move around the pop up message alert instead of having it fixed in the top right or bottom right. We actually liked the old pop up system better but being able to change the location of the new one would make it better.
2 votes -
Terrible Text Messaging Notification Box
Being unable to move the text messaging box is horrible. All you can do is Ignore or Reply. You can't move it or minimize it. Terrible!
1 vote -
cannot exit out of screen with the popup notication up / have to ignore all first , very annoying Should be able to drag to another area
pop up notification
1 vote -
10key bug
Possible bug...when scheduling a reminder text the system won't let me change the time with the number pad, only the top keys.
1 vote -
Not a fan of the update
Hi, we are wanting to pass along feedback about this update--- we really, really hate it. The pop-up window is now in our way, over things we need access to, it is 10x harder to close the windows, and harder to maximize to see the whole message. I hope this isn't permanent and if there is an option to go back to the old design we would prefer it.....
1 vote -
Notification is on schedule buttons
The new update in weave is not good. It put the notification window over our buttons on our schedule. Please fix!
1 vote -
Pop up notifications
It would be really nice that we could set the pop ups not to pop up on all workstations because its against HIPAA .
1 vote -
automatically confirming dental appointments
We are new customers to Weave, and one of the selling features was automatically confirming appointments? There is some bug that is causing this not to happen? I followed up twice and it takes a lot of time to find out what is happening with the dental patient reminder system. If not resolved soon see no reason to continue using Weave. Thank you
1 vote -
text box and popup
When texting, you can't view the whole text while typing, you can only see one line.
Also the little popup on the upper right can't be minimized which is really annoying! I don't necessarily want to ignore everything, but I do want it off of my screen1 vote -
Icon from Messages is really in my way. Please take it off.
please take off the icon on the screen I cant move!
1 vote -
Last update
Last update, display on computer , very inconvenient Can't be moved with the mouse, won't let me use my computer tools, super annoying, i'm sorry
1 vote -
Type in number to text
Maybe there is a way but I haven't found it but it would be nice to be able to text patients that aren't set up in Dentrix. You can type in a phone number to call but it would be awesome if it gave you an option to type in a number to text as well. Thanks!
1 vote -
"Unread" texts option
An issue we're running across is when team members check a text message and don't have time to respond- can you make an option where you can "unread" a text so that it still has an alert to it? Thank you
1 vote -
Notifications
maybe make the notification box able to move anywhere on the screen. Also make it able to be easily closed
1 vote -
Picture and video text
I really need to be able to send documents and videos via text. I know a lot of offices doing this seamlessly via Podium. Why can't Weave do this? This is a big part of my new patient process and need this feature as soon as you can get it.
1 vote
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