Skip to content

Desktop App

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

459 results found

  1. Form notifications

    It would be great to get a notification when a Form has been completed.

    372 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    298 comments  ·  Forms  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    The Digital Forms team is pleased to announce the release of Submitted Form Notifications--our most requested feature. 

    Learn more at WeaveHelp: https://www.weavehelp.com/hc/en-us/articles/4710009186203#digital-forms-notification-0-3


    We hope you enjoy using this feature. There's more to come in the next few weeks!


    We are making continuous improvements to Forms and your feedback is invaluable to us. Please take a moment to give us your feedback on Form Notifications: https://t.maze.co/94354135  


    Thank you! 

    -KJ

  2. Bulk messaging

    Send mass text messages to more than 1 patient.

    276 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Fax directory

    When I send a fax, it would be convenient if Weave saved a directory of fax #'s -- a list of the Business / Name & Fax #'s to whom we frequently sent faxes. This way, I wouldn't have have my paper list to look-up & manually type the fax # each time...

    261 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    149 comments  ·  Fax  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Fax directory is now live! You can now save fax numbers as a fax contact for repeated use. You can also send the same fax to multiple recipients. Fax contacts are separate from patient contacts. The ability to edit/delete existing contacts is still forthcoming.


    Matt Schultz

    Weave Product Management

  4. Templates

    I would like to be able to customize the "custom" templates. I would like to change the names to fit the messages, as well as the option to add more templates.

    197 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    This is now live for all users! From inside a text thread with a specific contact, click the templates button to see the new experience - you can create as many templates as you want, rename and delete existing templates, and search by template name.

  5. Missed text auto reply

    We would really love an option for "auto reply to text messages" Example: Closed for holiday weekend. If a patient texts us, it would be nice if an automatic reply could be set that informs patient we got msg, but are closed until (date) and we will respond when we get back into the office.

    179 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    This is now available to all locations! (Unless you're on the Essentials bundle - sorry!) Just go to Portal > Messages > Auto-Messaging and configure a new auto-message! The section labeled Missed Text will be grayed out until you create a Missed Text message.


    Best,

    Matt Schultz

    Weave Product Management

  6. 146 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Texting Multiple Numbers

    When texting clients, we need to be able to chose or message multiple numbers from their account to reach all members of the family.

    141 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 141 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Completed  ·  Weave Product Team responded

    Dear Weave Customer,

    We are currently testing our Save the Date feature which sends a text to your patients after they schedule an appointment.

    We are looking for users that would like early access to participate in our beta testing group. If you are interested please respond to this email.

    Thank you

  9. Call Park Requests

    I would like to suggest a ring back option when a person is placed on hold. Many times we get busy and the person on hold gets overlooked. I really feel that would benefit our patients and our staff.
    Thank you!

    133 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Auto Suggest and Correct Spelling

    Spell correct in Desktop app. Right now, we can see that we spelled something wrong, but not actually change it with the traditional right-click. I can do it here in this Feedback message, but not in the actual texting part of the app.

    102 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Sound Notifications

    PLEASE we need sound notifications for text and especially chat! When we are busy working, in our software up front, or in with a patient, we have no idea that the pop-ups are there! This in an incredible source of frustration for us & for many other offices that we have talked to

    91 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    40 comments  ·  Chat  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    This is now available on the Weave desktop app > Settings > Messages. There are 11 sounds available to choose from. Enjoy!


    Please reach out with any additional feedback on this topic.


    Matt Schultz

    Weave Product Management

  12. Pop-up Box Location

    Please make your system more user friendly by making the "Pop-up box" adjustable to "size" and "location" on your desk top. The upper Left corner of my computer would be a much better location for me. I always put the box to sleep by using DND because the Pop-up box is in a BAD location on my desk top. Thank you.

    91 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  39 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Want Old Text Actionable Format

    Why did you change the text format??!!!!!! This is terrible. Every single text is marked actionable. They do not all require action, some of them WE (or the automated system) sent! Plus, now I cannot search only for the ones that are unread.

    We have a small office and have no need to "assign" staff members to deal with certain messages. Please make this new format optional. I much prefer the old format.

    89 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    After incorporating much useful user input, we've tweaked the Actionable tab to be much more in line with how people in general want it to behave. These updates are already in the live product. There will always be differences of opinion and preference on any given feature, but we still would like to hear from you! I just joined Weave in November, so I came on board after the major changes to Messages last year. If you have further input on the inbox experience or any other item related to Messages, please reach out to me.


    Best,

    Matt Schultz

    Product Management, Messages

    matt.schultz@getweave.com

  14. Voicemail Override/ Phone Tree Schedule

    It's too easy to forget to deactivate voicemail override and accidentally miss calls when the office is open. This just happened to us after Thanksgiving. Voicemail override is intended to allow us to "close" the office for unexpected events and holidays. Therefore we should be able to set a time to deactivate this feature at a date and time in the future.

    82 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    32 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Patient level settings for auto text

    a way to mark which patients should be skipped and not send them an auto text.

    82 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. add appointment scheduling online

    this one is really needed. please add appointment scheduling online by showing doctor availability while syncing with EMR system.

    allow patients to choose appointment type from admin defined list, a doctor of choice and display appointment availability, then let patients choose and request the time slot. appointment should still be confirmed by a staff member.

    81 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  17 comments  ·  Schedule  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Email Template Adjustments

    We would like to be able to adjust the email template for our reminders.

    80 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Custom Contacts

    Add a phonebook option- considering most practices make phone calls daily to places, not just patients. It would be nice to have a phone book option for numbers dialed on a daily basis- examples dental lab, referring offices, repair people ect.

    75 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    30 comments  ·  Phones  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Completed  ·  steve.roberts responded

    Adding a contact directly into Weave without a management system sync is releasing in the next Weave update.

  19. Recurring Payment Plan

    PAYMENTS - We would like to see a Recurring Payment Plan that automatically charges a set card an amount agreed upon with patient, and a printable contract for the patient to sign. Electronic Lockbox (our current Merchant) does this and the patients love it.

    66 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    22 comments  ·  Payments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    I'm pleased to provide the update that our new Payment Plan feature has been released today. Payment Plans allows for the ability to schedule automated, recurring payments to help customers pay off their bills over time. This new feature can be found in the Weave Portal under the "Payments" section.

  20. Cancel Review Invitation for no-shows

    I would love it if the review link was not sent to patients that did not show to their appointment. I love the auto-send feature, but it sent a review to a new patient that had never been to our office and didn't show to their appointment. That doesn't make our office look great, and it is pretty inconvenient for us to go through and send out the review links manually. It would be awesome if that could be fixed! Thank you for your time.

    64 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    24 comments  ·  Reviews  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi all - we should be handling this today in Weave already. If an appointment is marked as no-show or canceled, we will not send out the review request. If you see issues with this, please contact me so we can troubleshoot - it's possible that your PMS isn't sending data to Weave in a timely manner, so we don't know to suppress the review message.


    Best,

    Matt Schultz

    Weave Product Management

    matt.schultz@getweave.com

← Previous 1 3 4 5 22 23
  • Don't see your idea?

Feedback and Knowledge Base