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6 results found

  1. patient photos

    we would like patient images to sync correctly with Open Dental version 21 or higher

    7 votes

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    1 comment  ·  Data Sync  ·  Admin →
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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  2. Impromed: Have clients phone numbers update in weave faster.

    We have it where a client will update their number when they drop off their animal to be looked at. We update it in ImproMed but weave doesn't update that client's number until overnight, so when their animal is ready to be picked up later that day we cannot text them like we would like. It would be great for modified and new phone numbers to update faster in weave.

    2 votes

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    0 comments  ·  Data Sync  ·  Admin →
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  3. DOWNLOAD ALL CALL RECORDS

    I am trying to download voice calls media but it gives me only single download option. Please resolve the issue. I want to have that option which I can download all of them in the same time. Thanks!

    2 votes

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    1 comment  ·  Data Sync  ·  Admin →
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  4. Identify user permissions for Data Sync service

    Please identify all permissions needed for the Data Sync service to function. Running as the Local System account is definitely an over-reach and a security risk as a result, since Data Sync allows remote control over entire servers containing sensitive patient data.

    A list of functions that Weave can remotely perform on a server using Data Sync would also be appreciated, please.

    1 vote

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  5. Data Sync logs

    Please allow visibility into data sync successes and failures. We have no idea when they occur or if any issues are ever encountered.

    1 vote

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  6. Prevent patient images from being sent by Data Sync

    Please give an option to NOT send patient images by Data Sync, particularly with Open Dental. We don't keep photos of our patients, and I find that it's sending up images of documents, which is kind of a HIPAA concern: transmitting patient data that doesn't need to be transmitted.

    1 vote

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