Weave iOS App
51 results found
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Message notifications
Anyone else stopped receiving audible and vibrate notifications from their app? Mine stopped as of last week. The notifications show up on my phone but there is no sound or vibration.
Also, any iPhone users find that typing on the app is slow?
2 votes -
Incoming call has no ring using Weave IOS app
When a phone call is incoming to my cell phone using the Weave IOS app, the incoming caller has no ring on their end. The receiving end of the call has a ring like a usual call. This needs to be fixed immediately.
1 vote -
When texting patients on mobile app, when clicking on patient name take to profile
customer would like to have the option to click on patients name when texting patient from mobile app to have it direct to profile so they can call them.
1 voteThis is now available in latest versions of Weave Mobile Apps.
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Turn off the "Quick Start" pop up when logging in to the mobile app
After the most recent mobile app update there is now a bright green "Quick Start" button on the home screen, the button is not a problem but the fact that every time we login in to our mobile app it automatically takes you in to the "quick start" screen is very frustrating. I don't see the point in this because if you are using the mobile app you are probably already set up and have had your number ported..
1 voteHi Tristan,
Thanks for your feedback. The quick start button is shown only during onboarding.
We looked into it and should be addressed by now for your office. Please reply to this email if you're still seeing the quick start screen.
Thanks,
KJ
Group Product Manager
Weave
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Allow Texting and/or Adding Patients from Recent Calls
Currently when you go to the Recent Calls page and attempt to manually message or add a patient from the "All" tab, you cannot message anyone or even copy the address given. When you select the number, the options show up, but they are greyed out unless it is a current patient.
1 voteThis is now available on Weave Mobile Apps. For any further queries feel free to reach out to me at shrini@getweave.com.
Regards
Shrini.
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Offices would like to be able to transfer calls to mobile apps
Offices can transfer to 3 digit extensions in offices and 10 digit phone numbers, but they can't currently transfer calls to mobile apps. If we could provide that feature in the future, it would be helpful to many offices.
1 voteThis is now available on Mobile Apps
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1 vote
This is currently available in the Weave iOS app. If you have Face ID set up on your phone, simply go into Weave Settings and the option will be available at the top of the screen (see attached image).
Thanks for using Weave!
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Log out
How come even when I am logged out I get the new messages from patients on the Weave app on my phone?? When I’m not at work I log out so I don’t have to be bothered with these messages. How should I handle this?
1 vote -
Chat notifications
When using inter-office “chat” there is no notification. Workstation notifications are working, but phones and watches don’t provide any alert.
It would be awesome if it could work just like “messages”, and show up on phones and watches.
1 voteChat notifications are currently implemented in the mobile app. However, there has been a bug that was preventing some people from receiving notifications. Last week we rolled out a fix for that bug. All you have to do to get the fix is log in to the mobile app. If you have logged in this week and are still not receiving chats, please respond to this email and let me know. Thanks!
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Apple Watch
Most people have an Apple Watch if they have an iPhone. I think it would great to revive messages on our watches because we are not always available to be by a computer to receive the messages sent and your watch if right on your wrist!!!
1 voteThis is available
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App crashes looking at next week
Why does the app crash when trying to view the following week? Is an issue on Saturday wanting to view Monday schedule. Is there a solution?
1 vote
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