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What can we do to improve Weave's settings?

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191 results found

  1. Filter by user in payments

    Offices have requested being able to see which users processed specific transactions for the payments taken in office. Perhaps by adding a filter in the invoices part of the Weave Portal for filtering by users.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  2. Export Patient Info from Weave

    Request to be able to print/export the patient data for an office in the portal. Even just the basic data that Weave uses, I've had offices call in just to be able to print name, phone, email, birth date

    1 vote
    0 comments  ·  Admin →
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  3. Allow customer to set stripe payout for a monthly basis instead of just on a daily basis.

    Currently the payout from stripe is daily which can cause more work for the accounting team of the business especially if the transactions are larger. The reconciliation process could be improved by making this change.

    1 vote
    0 comments  ·  Admin →
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  4. vm notifications - ability to connect to the weave portal with out needing to log in/ auto-recognize. Also connect back to the weave softwar

    When they receive a voicemail notification, we would like the ability to connect to the weave portal without needing to log in/ auto-recognize. Also connect back to the weave software with patient info a bit better/ link patient info.

    1 vote
    0 comments  ·  Admin →
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  5. Weave phone analyst report (Printable or able to view and export to excel))

    Instead of being able to available on the weave app only, make it a report in the admin portal so we can print it out for comparison.

    1 vote
    0 comments  ·  Admin →
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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  6. Manage settings

    It would be great if the portal would allow admin to modify user settings and have more control over what gets forwarded to the doctors after hours.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

  7. Centrallized Call Records

    For multi-office systems, we'd like to have a way of managing/viewing productivity across all sites. Currently the only way to do that is to download the CDR's from all sites and compile them into a database on our end, which is manual and tedious and wasteful. Ideally we would like a centralized way to view all our office's analytics and see how many calls are coming in and out for each office.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!  We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.  Again, thank you for taking the time to help us make our products better.  If you need help with any issues immediately, I would recommend reaching out to our support team at:  www.weavehelp.com.  Thank you, and we look forward to working with you in the future.  -Your Friends at Weave.

  8. More Payment Features in Admin Portal

    The admin portal needs to be more robust, in terms of automation, specifically in reconciling reports at the end of the day. I had an office call in, and they are potentially going back to their old processor because Weave’s just isn’t as robust. Their program will gather all reports for the day, categorize them based off of card brand, and print out a list for the Dr to review. Weave needs something like that.

    1 vote
    0 comments  ·  Admin →
    How important is this to you?

  9. Email Marketing Template

    Email marketing need to look like the emails Weave sends out

    1 vote
    Request Received  ·  0 comments  ·  Marketing  ·  Admin →
    How important is this to you?

  10. Remove automatic texts on missed calls

    Automatic texts should not be sent out on missed calls. Causing issues.

    0 votes
    0 comments  ·  Users  ·  Admin →
    How important is this to you?

  11. Message Analytics

    0 votes
    0 comments  ·  Admin →
    How important is this to you?
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