Better Audience segmentation for email campaigns
For the email filters, I would need more than just an age requirement. Please add appointment day, appointment type, specific level, and active patients only
Lisa
shared this idea
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HNS Dentistry commented
Including a tool in the e-mail marketing feature that can also exclude inactive patients from camapigns.The most recent campaign our office sent included inactive patients, which was not intended and found out when inactive patients contacted the office.
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Christina Greene commented
The campaign feature has a lot of issues. I really want to use the campaign feature as a way to contact patients via email and phone (right now only email is an option). In addition, every single time I set up a campaign, want to exclude everyone who already has a hygiene appt. I have tried a million ways to make that happen, but it seems that patients that already have appts are still getting the emails and it is confusing.
There needs to be an option to exclude all patients with future appointments that are 6 months and even 1 year in advance. Right now the farthest out it lets you exclude is the next 30 days.
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Peter Trinh
commented
We need the ability to choose specific patients in order to create lists or filters to send email blasts. The appt. types don't necessarily mean they don't have an appt currently scheduled. Our previous communications software allowed us to add specific patients by just simply searching for their name. It would then send an email blast to the patients selected.
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Anonymous
commented
More Filters For Marketing: Age Ranges, Last name Ranges. & pre-set Call to action buttons. I have many more suggestions