Weave Portal
24 results found
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Mark Messages as unread or even better, IMPORTANT
t would be great to be able to mark inner office messages as unread or important so they can be followed up. Many times I have a message sent to me, where I cant get to the task in the moment, but then it falls down into the lists of messages. I have to remember who sent it to me or what group message it was associated with. I also have to remember the messaIge was sent. If I get busy, its easy to forget it was even sent to me.
1 voteHi Deanna - have you used tags within Weave? This article has more info on how to employ tags to solve this for you: https://www.weavehelp.com/hc/en-us/articles/360061250411
If there's something here I'm missing, please let me know!
Matt Schultz
Weave Product Management
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Integrate text message threads to Daysmart Communications
Have the text threads from Weave tied into the Communications tab in Daysmart
1 voteThis recently launched via text writebacks. It's manual currently, but we will introduce an automated option fairly soon. Learn more here! https://www.weavehelp.com/hc/en-us/articles/12190494658459
Matt Schultz
Weave Product Management
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Auto-Reminders
If the appointment reminders could indicate a patients appointment is 15 minutes before their scheduled time that would be great. We already notify a patient of this when we do scheduling so that if their appointment is at 8 am on our schedule we tell them it is at 7:45 am. This allows us to take care of administrative paperwork and does take away from doctor and patient time.
1 voteThis already exists in the Time Early dynamic field available with auto reminders today.
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Please figure out a way to confirm appointments without us getting a text message response. It is distracting to get so many messages that
Please figure out a way to confirm appointments without us getting a text message response. It is distracting to get so many messages that just say "yes" and require no action from us. Thank you
1 voteThis is already an option in Weave! On the desktop app, go to Settings > Messages > Mark Confirmations as Read - toggle this to be on.
Best,
Matt Schultz
Weave Product Management
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