Analytics
46 results found
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Analytics for the Text Connect feature.
It would be beneficial if we could see the source of a text message. For example, the text connect feature with data showing how often the widget on our website is used.
1 vote -
White Noise over credit card info
Our payment platform has informed us that we need a way to add noise to a call in order to legally receive credit card numbers over the phone. Either a white noise option or some sort of manual masking that can be added to the recording.
1 vote -
Faxes to automatically print
Right now faxes come through as a PDF that we can print or just view. It would be a nice feature to be able to have faxes print automatically if we want.
1 vote -
Update Weave status mapping for "deleted" appointments in Nextech
Patients are receiving reminders for deleted appointments that no longer show in the Nextech appointments tab. Since the appointments were deleted and not canceled, we cannot access them to change the status. Along with this, the previously deleted appointments show up on the Weave app under "Schedule" and we cannot change the status of those either.
1 vote -
Dolphin SMS Integration
Currently, Weave looks at the Dolphin patient tab and identifies the phone type field of Mom's Cell, Dad's Cell, and Mobile as valid fields to use for text reminders. If the field type in Dolphin is Patient's Cell, it pulls into Weave as Other and texts will error out. Can you please add Patient's Cell as another field eligible for SMS texting? Otherwise I need to change over 150 patients in Dolphin.
1 vote -
Practice Analytics
Please share your feedback, suggestions, and concerns about Practice Analytics.
Do vote if your idea is already present. It will help us improve Analytics at Weave.
0 votes
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