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Alanna Koltermann

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  1. 92 votes

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  2. 2 votes

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  3. 47 votes

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    19 comments  ·  Desktop App » Chat  ·  Admin →
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  4. 166 votes

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    Started  ·  67 comments  ·  Desktop App  ·  Admin →
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    Alanna Koltermann commented  · 

    Broadway Optical, s00016050, is short staffed and it would be awesome to have the auto-response text message also send after 10-15 minutes. Letting the person know that the office is short staffed, but they will reply as soon as possible or something like that.

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  5. 4 votes

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  6. 3 votes

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  7. 1 vote

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    0 comments  ·  Desktop App » Phones  ·  Admin →
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    Alanna Koltermann shared this idea  · 
  8. 53 votes

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    This is planned and we have been working on some updated designs. We will be reaching out soon to get feedback on where we are headed.

    Alanna Koltermann supported this idea  · 
  9. 9 votes

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  10. 2 votes

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    1 comment  ·  Desktop App  ·  Admin →
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    Alanna Koltermann commented  · 

    Bernardsville Animal Hospital, s00122708, would also like this.

    When there is an update to Weave, please put a banner on the desktop app, Weave Portal, and/or mobile app notifying offices of the bug fixes AND new features it is for. This way we can know right when something is fixed or available to improve our experience. No matter how small the improvement is, please let us know! It's frustrating to find something out a week or month after the fact. Just like on the app store, an app will say an update is available and what is on that update.

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  11. 1 vote

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    Referral source is now available as an Elements field in Form Editor. It comes with preset options that can be edited -- please refer to the attached screenshot. However, it does not writeback to the system of record.


    As of now, we don't have a definite timeframe on when Referral Source will be available as a Primary Field. We'll keep you posted as soon as it's ready for development. Thanks for your valuable feedback!


    -KJ

    Sr. Product Manager

    Weave Digital Forms

    Alanna Koltermann shared this idea  · 
  12. 69 votes

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    Started  ·  12 comments  ·  Desktop App » Email  ·  Admin →
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    Alanna Koltermann commented  · 

    Natick Eye Care, s00052897, would also like to be able to see the list of emails that unsubscribed from the email marketing campaigns so they can follow up with patients another way.

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  13. 1 vote

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  14. 2 votes

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    Alanna Koltermann commented  · 

    Can offices please edit the template that generates when clicking "Collect Payment" under a patient's Overview. Or at least have it be the same as the Collections List template which Weave agents can edit. Thank you.

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  15. 6 votes

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    Alanna Koltermann commented  · 

    Donnelly Family Dentistry, s00119090, also wants this feature. Being able to end a batch at the end of day will smooth out the record keeping. So everything matches up in Eaglesoft, and Weave and bank: dates, amounts, etc.

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  16. 2 votes

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  17. 2 votes

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  18. 3 votes

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  19. 2 votes

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  20. 2 votes

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