Jeremy Ott
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13 results found
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24 votesJeremy Ott
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1 voteJeremy Ott
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1 voteJeremy Ott
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9 votes
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An error occurred while saving the comment Jeremy Ott
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13 votes
The New Weave Experience includes a feature that allows you to watch a live count of callers in your queue. We are continuing to iterate to add more data to this experience
Jeremy Ott
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An error occurred while saving the comment Jeremy Ott
commented
Coming from a phone system that had a wallboard we could display in our phone room so staff could see how many calls were in queue and see their collective stats we sorely miss this.
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1 voteJeremy Ott
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5 votes
An error occurred while saving the comment Jeremy Ott
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The "Team Member" permissions are way to inclusive. A general user shouldn't be able to send text/email blasts. A general user should not be able to reply to reviews. A general user should not be able to edit reminders/recalls/other automated messages.
Jeremy Ott
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5 votes
An error occurred while saving the comment Jeremy Ott
commented
The "Team Member" permissions are way to inclusive. A general user shouldn't be able to send text/email blasts. A general user should not be able to reply to reviews. A general user should not be able to edit reminders/recalls/other automated messages.
Jeremy Ott
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1 voteJeremy Ott
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1 voteJeremy Ott
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127 votes
We are in design for automated phone call reminders.
An error occurred while saving the comment Jeremy Ott
commented
Coming from another reminder system that did this I was surprised this wasn't already available. This should certainly be a "last option" for reaching a patient with the priority being text/email and only put the patient into the calling queue if either of those reminders failed to go out for whatever reason.
Jeremy Ott
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1 voteJeremy Ott
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3 votesJeremy Ott
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Two years old and no movement on this. This seems like it should be a universally critical issue. Locking down user permissions should be a priority. Team Member role is way to inclusive for features.