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Jeremy Ott

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  1. 15 votes

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    4 comments  ·  Desktop App » Phones  ·  Admin →
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  2. 1 vote

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    0 comments  ·  Desktop App » Phones  ·  Admin →
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  3. 84 votes

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    Started  ·  18 comments  ·  Desktop App » Email  ·  Admin →
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    Jeremy Ott commented  · 

    To add to this. There needs to be a way for offices to send a notification to people who have unsubscribed in the past, that want to opt back in.

    Currently the only way it to respond to an old email, that you can be sure they've long deleted.

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  4. 1 vote

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    0 comments  ·  Desktop App » Settings  ·  Admin →
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  5. 7 votes

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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

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    Jeremy Ott commented  · 

    Two years old and no movement on this. This seems like it should be a universally critical issue. Locking down user permissions should be a priority. Team Member role is way to inclusive for features.

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  6. 12 votes

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    4 comments  ·  Desktop App » Phones  ·  Admin →
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    Jeremy Ott supported this idea  · 
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    Jeremy Ott commented  · 

    Coming from a phone system that had a wallboard we could display in our phone room so staff could see how many calls were in queue and see their collective stats we sorely miss this.

  7. 1 vote

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    0 comments  ·  Desktop App » Settings  ·  Admin →
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  8. 4 votes

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    Jeremy Ott commented  · 

    The "Team Member" permissions are way to inclusive. A general user shouldn't be able to send text/email blasts. A general user should not be able to reply to reviews. A general user should not be able to edit reminders/recalls/other automated messages.

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  9. 4 votes

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    Jeremy Ott commented  · 

    The "Team Member" permissions are way to inclusive. A general user shouldn't be able to send text/email blasts. A general user should not be able to reply to reviews. A general user should not be able to edit reminders/recalls/other automated messages.

    Jeremy Ott supported this idea  · 
  10. 1 vote

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    Jeremy Ott shared this idea  · 
  11. 1 vote

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  12. 77 votes

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    I am excited to announce that we have a working version of this that we are exposing to any and all interested users for early access. If you would like to join and give us feedback and help us build out this new responsive experience, please send an email to product-feedback@getweave.com and we will get you going.

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  13. 114 votes

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    Jeremy Ott commented  · 

    Coming from another reminder system that did this I was surprised this wasn't already available. This should certainly be a "last option" for reaching a patient with the priority being text/email and only put the patient into the calling queue if either of those reminders failed to go out for whatever reason.

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  14. 1 vote

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  15. 3 votes

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  16. 13 votes

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