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Emma Boggan

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6 results found

  1. Filter reports by Caller Label

    3 votes

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    1 comment  ·  Analytics  ·  Admin →
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  2. Auto-reminder for updating paperwork

    7 votes

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    0 comments  ·  Analytics  ·  Admin →
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  3. Ability to see who "Read" a unread text message in text queue.

    8 votes

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  4. User Analytics

    18 votes

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    1 comment  ·  Analytics  ·  Admin →
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  5. Extension analytics

    19 votes

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    0 comments  ·  Analytics  ·  Admin →
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  6. Call Analytics in Weave Portal (Website)

    23 votes

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    36 comments  ·  Analytics  ·  Admin →
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    Emma Boggan commented  · 

    I copied and pasted this from another comment because this is exactly what I came here to say!!! TY for reading feedback and working to improve analytics. Please see our concern below. Please note: new leads are what keep our practice growing. It is one of the MOST important analytics we could ever track. PLEASE READ AND WORK ON THIS! Thanks.

    Hey there, we're trying to get a sense of how many 'New Caller' Contact Types there are within a given month. 'Contact Types' field is a column within Table view of the Phone's Analytics, but when I download the csv, that column is not included in the data. Can you please add this column to the csv export? This seems like it would be a very simple fix since the data is already in your database.

    Also, it would be really helpful if there were a way to tag calls as they come in, in order to catalogue how many leads we receive each month.

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