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How can we improve the Weave desktop app?

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3 results found

  1. Online Scheduling Demographic Additions

    Having online appointment requests enter date of birth, address, and insurance when scheduling

    15 votes

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    Started  ·  4 comments  ·  Schedule  ·  Admin →
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  2. online scheduling

    Weave is connected with our Website so that patients can request appointments. It's becoming a nightmare that unfortunately, I don't know who to connect with to get it rectified. It seems to be showing days that we're closed as well as times that are not available at all and we're having to deal with angry patients. I'd love to get some help on this issue but I have no idea who to talk to since you don't give phone numbers. Help please?
    Thank you! Rebecca

    7 votes

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    Started  ·  1 comment  ·  Schedule  ·  Admin →
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  3. Officemate Web Assistant Integration

    Hi there, this feedback is regarding the integration between Officemate PMS and Weave Web Assistant. First off, thank you very much for integrating these two softwares. The syncing is very helpful, greatly appreciate it! The only issue our office is running into is sometimes some of the blocks on our Officemate schedule still shows up as available on the Weave scheduler. On Officemate, we usually just block times off with "Non-patient appointments." Do we have to change our schedule blocking to schedule exceptions or something similar to that? Or is there a way for Weave to read the Non-patient appointments…

    2 votes

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    Started  ·  0 comments  ·  Schedule  ·  Admin →
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