Desktop App
6 results found
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Unsubscribed Emails
There needs to be a way to see the list of unsubscribed individuals, so that we can remove their e-mails from our system. It doesn't make sense for it to tell me how many unsubscribed if I have no way of removing them.
84 votes -
Disable or Change "Schedule Appointment" Button for Recalls
Please allow the ability to disable the "Schedule Appointment" button on recalls. Alternatively, allow the ability to direct the patient to our online scheduler (add a target URL). The problem is patients are clicking on this and now have to wait for a call from the office. This is extremely inefficient.
2 votes -
Campaign Modifications
I would like to see the ability to send out email campaigns to people scheduled on certain days. Sometimes we want to get information out just to those people and it takes a long time to do it manually.
2 votes -
Templated Emails
I would like the option of having email templates to send to individual clients, just like messaging templates. NOT a marketing email template that gets sent to large groups.
For example after specific types of appointments we like to send our patients an email consisting of information about that visit, ie "Congratulations on getting your braces on", or "Congratulations on having your braces removed". They are templated emails that we send several times a day. We send based on procedure code not on appointment type, as we have several codes that fall under an appointment type. This is why we…1 vote -
Email History
Just like how you can see all the text messages being sent to a patient. We need one for emails too. We need to see the actual email being sent with the date stamp, time stamp, who sent it, and was it deliver or not.
1 vote -
View email addresses that were sent email campaigns
It would be really helpful to be able to see what email addresses were sent the email campaigns. I have had multiple patients argue that they never received our blast emails but I have nothing to prove that they were sent.
1 vote
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